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Leisure Marketing Specialist
2 months ago
Job Schedule:
Full-Time
Job Type:
Permanent Contract
Job Category:
Sales & Marketing
Brands:
ACCOR
Location:
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LocationText__
Reference:
REF38221C
Region:
Luxury & Lifestyle
Company Overview
Why choose Accor?
We are more than just a global leader; we embrace individuality and offer opportunities that align with your unique personality.
We encourage your growth and learning every day, ensuring that your work has meaning, allowing you to explore the endless possibilities that Accor has to offer.
By joining Accor, you have the chance to craft your own narrative, and together we can envision the future of hospitality. Discover the life that awaits you at Accor, visitEngage in what you love, contribute to the world, and dare to challenge the norm #BELIMITLESS
What We Offer:
Discounted accommodations and dining rates at our partner properties worldwide.
We provide educational programs through our Academies to foster growth and development, enabling you to reach your full potential.
Opportunities to cultivate your skills and advance within your property and globallyMake a positive impact through our Corporate Social Responsibility initiatives, including Diversity, Equity and Inclusion, Planet 21, and WATCH.
Role Overview:
Support the sales team in formulating and executing sales strategies for leisure packages and services.
Prepare and disseminate marketing materials, sales kits, and proposals to prospective clients.
Respond to inquiries from potential clients, providing comprehensive information about leisure offerings.
Establish and nurture strong relationships with travel agents, tour operators, corporate clients, and individual guests.
Follow up with clients after their visits to ensure satisfaction and gather feedback.
Oversee the booking process for leisure packages, including reservations, confirmations, and cancellations.
Collaborate with other departments (e.g., front desk, housekeeping, F&B) to guarantee seamless service delivery for leisure guests.
Maintain precise records of bookings, client information, and sales activities.
Generate regular sales reports and forecasts for the leisure segment.
Keep an organized database of client contacts and sales leads.
Participate in industry events, trade shows, and networking functions to promote the hotel's leisure offerings.
Address any issues or concerns from leisure guests promptly and professionally.
Ensure all guest requests and special arrangements are handled efficiently.
Collect and analyze guest feedback to continuously enhance leisure services.
Qualifications:
Bachelor's degree in Hospitality Management, Sales, Marketing, or a related field is preferred.
A minimum of 2 years of experience in a sales or coordination role within the hospitality sector.
Exceptional verbal and written communication skills.
Proficiency in Microsoft Office and hotel management software.
Ability to multitask and manage time effectively.
Detail-oriented and highly organized.
Customer-focused with a friendly and professional demeanor.
Ability to work independently and collaboratively as part of a team.
Physical Requirements:
Ability to sit, stand, and walk for extended periods.
Occasional lifting and carrying of promotional materials and equipment.
Additional Information:
Visa:
Must be able to provide proof of eligibility to work in the United States.
Our Commitment to Diversity & Inclusion:
We are an inclusive company, and our goal is to attract, recruit, and promote diverse talent. Claremont Club & Spa is an Equal Employment Opportunity Employer EEOE M/F/V/D.
Hourly Range:
$24.00 to $26.00
Experience Level:
Associate
Job Type:
Full-Time
Brands:
FAIRMONT
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