Customer Service Representative
2 weeks ago
SIGCO, an OBE Company, is a leading architectural glass and metal fabricator and distributor in New England. We're seeking a highly motivated and detail-oriented Customer Service Representative to join our team.
Key Responsibilities- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Accurately process orders and quotes, ensuring seamless communication with customers and internal teams.
- Collaborate with the Sales department to meet customer deadlines and exceed expectations.
- Utilize strong problem-solving skills to resolve customer complaints and concerns.
- Maintain a thorough understanding of our products and services, as well as client needs and preferences.
- High School Diploma or equivalent.
- Minimum 1-year customer service experience, preferably in a construction or similar field.
- Excellent attention to detail and strong math skills.
- Proficiency in computer software and accuracy in data entry.
- Strong verbal and written communication skills.
- Competitive base pay.
- Comprehensive medical, dental, and disability benefits programs.
- Group retirement savings program.
- Health and wellness programs.
- A culture that values growth, development, and internal promotion.
SIGCO has a rich history and a proud heritage. We're a collection of family businesses, regional companies, and large enterprises that together form the OBE family. Our decentralized and diversified structure allows you to work in a small company environment while having the career opportunities of a large organization.
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