HVAC/R Customer Care Expert

7 days ago


Providence, Rhode Island, United States Rac Distributors Inc Full time
Customer Service Role

We are seeking an experienced Service Representative Professional to join our team at Rac Distributors Inc. As a key member of our customer-facing team, you will interact with customers to understand their needs and provide tailored solutions.

Main Responsibilities
  • Respond to customer inquiries and resolve issues efficiently.
  • Develop and maintain strong relationships with customers through effective communication and problem-solving skills.
  • Maintain accurate records of customer interactions and interactions.
  • Meet individual and team performance targets.
Requirements and Skills
  • High school diploma/GED required.
  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Understanding of HVAC/R equipment and parts.
Salary and Benefits

The estimated annual salary for this position is $52,000 - $70,000, based on experience. Rac Distributors Inc also offers a competitive benefits package, including paid time off, career growth opportunities, and a comprehensive compensation package.



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