Customer Support Expert
22 hours ago
We are seeking an exceptional Customer Support Expert to join our team at MOO Inc in East Providence, RI. This is a full-time position that comes with a competitive salary of $55,000 - $65,000 per year, depending on experience.
Job Description:
- Deliver world-class service to clients via phone, email, and chat.
- Put the customer first and provide solutions to their queries.
- Work in a fast-paced environment and adapt to changing priorities.
- Identify opportunities for process improvements and collaborate with management.
Responsibilities:
- Respond to client inquiries and resolve issues efficiently.
- Prioritize tasks and manage time effectively to meet productivity targets.
- Analyze data to identify trends and areas for improvement.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Basic computer skills and proficiency in software applications.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
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