Assistant Manager

2 weeks ago


Newton Highlands, Massachusetts, United States Nothing Bundt Cakes - Newton Full time

Job Description

The Nothing Bundt Cakes Assistant Bakery Manager role requires a team player who can work closely with the Bakery Manager and other team members to deliver exceptional guest experiences and maintain the highest quality cakes and bakery environment. Key responsibilities include prioritizing guest satisfaction, leading all aspects of the guest experience, cake production, and brand presentation, as well as supporting the Bakery Manager in recruiting, selecting, and training team members. The successful candidate will also be responsible for maintaining NbC product and service standards, ensuring compliance with food and health safety regulations, and contributing to marketing strategy execution in the local community.

Accountabilities/Duties:

  • Deliver superior guest experiences by prioritizing guest satisfaction and fostering a positive work environment.
  • Lead all aspects of the guest experience, cake production, and brand presentation, ensuring that NbC product and service standards are consistently upheld.
  • Support the Bakery Manager in recruiting, selecting, and training team members, as well as directing daily work responsibilities and providing performance feedback and coaching.
  • Ensure compliance with food and health safety regulations, and NbC policies and procedures, in all bakery operations.
  • Assist the Bakery Manager in executing operational and administrative responsibilities, including cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, and payroll processing.
  • Co-manage special-order fulfillment via web and email for individual guests and corporate accounts, as well as large, complex orders and deliveries.
  • Contribute to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
  • Maintain hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

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