Desktop and Mobile Device Support Specialist
3 days ago
We are seeking a skilled Desktop and Mobile Device Technician to join our team at TEKsystems. As a key member of our team, you will be responsible for providing technical support and maintenance for desktop and mobile devices in a fast-paced and dynamic environment.
Key Responsibilities
- Provide technical support and maintenance for desktop and mobile devices, including troubleshooting and resolving issues
- Work with a WOW (workstation on wheels) to move around the hospital and resolve issues at various locations
- Document assigned tasks within the Remedy ticketing system
- Collaborate with the team to ensure seamless delivery of technical support and maintenance services
Requirements
- Experience with mobile device support, including iPads and iPhones
- Knowledge of Windows OS and computers
- Excellent customer service skills and ability to provide white glove treatment
- Strong documentation and customer service skills
What We Offer
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and detail-oriented individual with a passion for technical support and maintenance, we encourage you to apply for this exciting opportunity.
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