Help Desk Support Specialist

2 days ago


New Haven, Connecticut, United States Partnership Employment Full time
Help Desk Analyst Job Description

Partnership Employment is seeking a skilled Help Desk Analyst to join our team.

Key Responsibilities:

  • Provide first- and second-line support for IT issues via phone and in-person assistance.
  • Perform floor walks to identify and resolve technical issues using remote control software.
  • Log and escalate incidents using TOPdesk call logging software.
  • Configure and support laptops, desktops, printers, and mobile devices.
  • Train and assist with software applications, including MS Office 365, iManage, and Adobe Acrobat.
  • Administer hardware and software inventory, ensuring accurate records.
  • Assist with conference room setup and technical support for video conferencing equipment.
  • Collaborate with the Global IT Systems team on server and network switch tasks.
  • Diagnose and repair PC, laptop, and printer hardware faults.
  • Support Microsoft Office 365, Mimecast, and other legal software applications.

Requirements:

  • Strong technical skills and problem-solving abilities.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


  • New Haven, Connecticut, United States Partnership Employment Full time

    Help Desk Analyst Job DescriptionPartnership Employment is seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our employees, troubleshooting and resolving IT issues, and ensuring the smooth operation of our computer systems.Key Responsibilities:Provide technical support to...

  • IT Support Specialist

    17 hours ago


    New Haven, Connecticut, United States Custom Staffing Full time

    Job Title: Helpdesk SpecialistWe are seeking a highly motivated and experienced Helpdesk Specialist to join our team at Custom Staffing. As a Helpdesk Specialist, you will play a crucial role in maintaining and enhancing our IT infrastructure while supporting our Help Desk Team.Key Responsibilities:Provide exceptional customer service and technical support...

  • IT Support Specialist

    3 weeks ago


    New Haven, Connecticut, United States Custom Staffing Full time

    Job Title: IT Helpdesk SpecialistWe are seeking a highly skilled and motivated IT Helpdesk Specialist to join our team at Custom Staffing. As a key member of our IT department, you will play a crucial role in maintaining and enhancing our IT infrastructure while supporting our Help Desk Team.Key Responsibilities:Provide exceptional customer service and...

  • IT Support Specialist

    13 hours ago


    New Haven, Connecticut, United States Withers Worldwide Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Withers Worldwide. As an IT Support Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to employees via phone, email, and...

  • IT Support Specialist

    3 weeks ago


    New Haven, Connecticut, United States Yale University Full time

    Job SummaryUnder the general direction of the manager of Pathology, the primary service desk support person is responsible for ensuring the timely processing of computing problems reported through a centralized system.Key ResponsibilitiesUtilize customer service skills to resolve technical issuesCollaborate with the IT team to identify and implement...


  • New Haven, Connecticut, United States Catholic Charities Full time

    Job SummaryCatholic Charities is seeking a dedicated and compassionate Peer Support Specialist to join our team. As a Peer Support Specialist, you will play a vital role in supporting individuals with mental health and substance abuse issues, helping them navigate the recovery process and achieve their goals.Key ResponsibilitiesProvide peer support and...


  • New Haven, Connecticut, United States TEKsystems Full time

    Job Title: IT Support Professional About the Role: We are seeking a highly motivated and experienced IT Support Professional to join our team at TEKsystems. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional...


  • New Haven, Connecticut, United States Columbus House Full time

    Job SummaryColumbus House is seeking a Resident Support Specialist to provide supervision, safety, and program management support to homeless clients in need of 24/7 shelter. The ideal candidate will have a strong knowledge base of residential services for the homeless population and excellent organizational and time management skills.Key...


  • New Haven, Connecticut, United States Apex Systems Full time

    Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to join our team at Apex Systems. As a Desktop Support Technician, you will be responsible for the installation, repair, and maintenance of microcomputers and peripheral equipment.Key Responsibilities:Deploy new PCs in accordance with client policies and procedures.Ensure new...

  • IT Support Manager

    16 hours ago


    New Haven, Connecticut, United States Yale School of Medicine Full time

    Job Title: IT Student Support ManagerYale Law School is seeking an IT Student Support Manager to provide expert technical assistance and support to Law students, student journals, and student organizations.Key Responsibilities:Address hardware, software, printing, and Wi-Fi issuesManage the escalation of complex problems to ensure prompt and efficient...

  • IT Support Specialist

    3 weeks ago


    New Haven, Connecticut, United States Withers Worldwide Full time

    About the RoleWe are seeking a highly skilled IT Support Analyst to join our team at Withers Worldwide. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees across various locations.Key ResponsibilitiesProvide first- and second-line technical support to employees via phone, email, and...

  • Front Desk Supervisor

    2 weeks ago


    New Haven, Connecticut, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional service to our guests and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager...


  • New Haven, Connecticut, United States Crescent Services Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Crescent Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key Responsibilities:Provide...


  • New Haven, Connecticut, United States HealthCare Support Full time

    Job Title: Geriatric Care SpecialistWe are seeking a skilled Geriatric Care Specialist to join our team at HealthCare Support. As a Geriatric Care Specialist, you will be responsible for providing high-quality care to our geriatric patients in a facility setting.Daily Responsibilities:Conduct comprehensive assessments of patients to identify their medical...


  • New Haven, Connecticut, United States Crescent Services Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless stay experience.Key Responsibilities:Greet and welcome guests in a...


  • New Haven, Connecticut, United States Lulac Head Start Inc Full time

    Job SummaryLulac Head Start Inc is seeking a highly motivated and dedicated Classroom Support Specialist to join our team. As an On-call Learning Assistant, you will play a critical role in supporting our classroom teachers in creating a nurturing learning environment for young children.Key ResponsibilitiesAssist classroom teachers with daily activities to...


  • New Haven, Connecticut, United States Wyndy LLC Full time

    Job Summary:We are seeking a dedicated and enthusiastic individual to join our team as an After School Support Specialist. In this role, you will provide support to students in our after school programs, assisting with homework and academic assignments, and helping to create engaging and educational activities.Key Responsibilities:* Assist students with...


  • New Haven, Connecticut, United States Columbus House Full time

    Job Title: Resident Support SpecialistColumbus House, a leading provider of services for individuals experiencing homelessness, is seeking a highly motivated and compassionate Resident Support Specialist to join our team.Job Summary:The Resident Support Specialist will provide supervision, safety, organization, and program management support to shelter...


  • New Haven, Connecticut, United States Yale University Full time

    Clinical Support Specialist **Job Summary** We are seeking a highly skilled Clinical Support Specialist to join our team at Yale University. As a key member of our outpatient clinic, you will provide exceptional clinical and administrative support to patients and clinicians in a fast-paced environment. **Key Responsibilities** * Assist with the...


  • New Haven, Connecticut, United States Crescent Hotels & Resorts Full time

    Welcome to Crescent Hotels & Resorts, where we strive to deliver exceptional guest experiences. As a Front Desk Agent, you will play a vital role in ensuring our guests feel valued and cared for. Here's what you can expect:Key Responsibilities:Provide a warm and genuine welcome to all guests, setting the tone for a memorable stay.Use your excellent...