Desktop and Mobile Device Support Specialist
7 hours ago
We are seeking a skilled Desktop and Mobile Device Technician to join our team at TEKsystems. As a key member of our team, you will be responsible for providing technical support and maintenance for desktop and mobile devices in a fast-paced environment.
Key Responsibilities:
- Provide technical support and maintenance for desktop and mobile devices, including troubleshooting and resolving issues
- Work with a WOW (workstation on wheels) to move around the hospital and resolve issues at various locations
- Document assigned tasks within the Remedy ticketing system
- Collaborate with the team to ensure seamless support and maintenance of desktop and mobile devices
Requirements:
- Experience with mobile device support, including iPad and iPhone
- Knowledge of Windows OS and computers
- Excellent customer service skills and ability to provide white glove treatment
- Strong documentation skills
What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- A competitive salary and benefits package
Important Information:
- Flexibility on schedule and location is required
- Nights and weekends may be required for this role
- A flexible and adaptable mindset is essential for success in this position
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