Desktop Support Specialist

16 hours ago


New London, Connecticut, United States TEKsystems Full time
Job Overview

TEKsystems is seeking a skilled Desktop Support Technician to join their team. The ideal candidate will possess a strong understanding of Windows, Active Directory, and PC Support.

Key Responsibilities:

  • Deploy and support desktops, thin clients, workstations, and multi-functional printers in clinical areas.
  • Respond to customer requests to resolve issues in person or remotely, via phone and email.
  • Manage user accounts and permissions in AD.
  • Experience with patch panels and resolving network issues such as IP conflicts, mapping network drives and printers.

Requirements:

  • Strong documentation and customer service skills.
  • Intermediate level experience with Windows, Active Directory, and PC Support.

About the Role:

This is an exciting opportunity to work with a dynamic team and contribute to the success of TEKsystems. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply.



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