Senior Team Leader

1 week ago

New York, New York, United States City of New York Full time
Job Title: Senior Team Leader - Associate Fraud Investigator

Join the City of New York as a Senior Team Leader - Associate Fraud Investigator and play a critical role in ensuring the integrity of our shelter operations.

About the Role:

We are seeking a highly skilled and experienced Senior Team Leader to oversee a team of investigators and social service employees responsible for registering, evaluating, interviewing, and assisting families with completing their Temporary Housing Application (THA) for temporary housing assistance.

The ideal candidate will have a strong background in fraud investigation, with experience in supervising a team and ensuring compliance with Federal, State, and City Regulations.

Key Responsibilities:
  • Supervise a shift of investigators and social service employees engaged in registering, evaluating, interviewing, and assisting families with completing their THA.
  • Investigate fraudulent activity, ensuring compliance with Federal, State, and City Regulations, and issuing orders and instructions to implement policies.
  • Oversee program unit, intake, and field operations, eligibility, and shelter placement activities, which include ensuring that all families receive appropriate social services, medical, and NYC grants as applicable.
  • Make referrals to sister agencies, such as HRA, ACS, DOE, and the medical provider, as required.
  • Hire, train, and evaluate staff, prepare reports and summaries, handle critical daily activities, and complete special projects as requested.
  • Take charge of the facility in the absence of a manager.
Requirements:

To be considered for this role, you must have a four-year high school diploma or its educational equivalent and five years of satisfactory, full-time experience in one or a combination of the following:

  • Performing investigations involving criminal and/or fraudulent activities.
  • Evaluating credit histories.
  • Searching for assets.
  • Researching, compiling, and/or locating evidence or information in order to build a case or uncover activities of criminal, corrupt, unlawful, or unethical nature involving public or private funds.

One year of experience must be in a supervisory or administrative capacity.

What We Offer:

The City of New York offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.

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