Safety Team Leader
2 days ago
Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035
We are seeking a highly skilled and experienced Safety Team Leader to join our team at one of our transitional housing shelters on Wards Island. As a Safety Team Leader, you will play a critical role in maintaining a safe and secure environment for our residents, who are living with diagnosed mental illnesses.
Key Responsibilities- Oversee a team of Safety Officers, ensuring they are on post, in proper uniform, and adhering to policies and procedures.
- Supervise and document individual staff issues as necessary.
- Prepare and submit administrative reports, including incident reports and electronic patrol reports.
- Ensure residents and guests are properly signed in and escorted to their destinations.
- Conduct unit inspections and maintain accurate documentation.
- New York State security guard license and FDNY F-02.
- FDNY F-80 (obtained within 90 days of starting).
- High School Diploma or equivalent, or equivalent experience and skills.
- Minimum 18 months security experience in a shelter environment.
- Capacity to work with people experiencing homelessness and mental illness.
- Strong customer service orientation and ability to manage interpersonal relationships.
- Strong time management and organizational skills.
- Computer literacy with Microsoft applications.
- Bilingual (English/Spanish) preferred.
At HELP USA, we work to ensure that everyone has a place to call home. We are one of the nation's largest non-profit homeless services providers and low-income housing developers, serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.
We have helped over 500,000 people facing homelessness and poverty to build better lives. We hope you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.
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