Front Office Administration Leader
23 hours ago
About the Opportunity: We are seeking a seasoned Front Office Manager to join our team at Contact Government Services, LLC. This role offers a unique opportunity to leverage your expertise in office management and customer service to drive success in a fast-paced, dynamic environment.
Key Responsibilities:
- Provide exceptional customer service and support to clients and colleagues
- Manage day-to-day operations of a high-level office, including scheduling, coordination, and communication
- Coordinate Senior Management calls/meetings via Zoom, MS Teams, etc.
- Set up and initiate hybrid meetings
- Coordinate with IT to resolve equipment technical issues
- Making travel arrangements using the E2 application
- Reconcile travel expenses for Senior Management using the E2 application
- Answer and direct incoming calls to appropriate parties
- Coordinate site events with dignitaries as needed
- Coordinate scheduling with inside/outside parties
- Direct correspondence to appropriate parties
- Organize workload, processes, physical objects and spaces as needed
- Schedule appointments
- Communicate on behalf of Senior Management as needed
About Us: Contact Government Services, LLC is a leading provider of government contracting services, dedicated to delivering customized solutions that meet the unique needs of our clients. We offer a comprehensive benefits package, including health, dental, and vision insurance, life insurance, 401k, flexible spending account, paid time off, and observance of state/federal holidays.
Requirements:
- At least four years of progressively more responsible supervisory and management experience, including proven capabilities and communication skills to successfully interact with clients or attorneys
- Experience interacting with the public via phone or the front desk
- Experience ordering and maintaining documents
- Exceptional phone etiquette
- Experience operating a multiline phone system
- Experience reviewing written text for typographical consistency, grammar and spelling
- Experience or skill managing day-to-day operations of a high-level office
- Experience in office organization or non-specialized business operations
- Experience with MS Office Suite - PowerPoint, Word, Excel and Outlook
- Experience supervising and directing other office support staff as needed
- Ability to learn new applications
- Must be a self-starter, quick learner, resourceful and take initiative
- Exceptional oral and written communication skills are required
- Undergraduate degree required
Estimated Salary: $75,000 - $115,000 per year, depending on experience.
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