Front Office Ambassador

2 days ago


Dallas, Texas, United States Warwick Hotel Full time
Job Title: Front Office Agent

Estimated Salary: $35,000 - $50,000 per year

Company Overview

Welcome to Warwick Melrose Hotel, a historic hotel celebrating 100 years of service excellence. We are seeking a dedicated Front Office Agent to join our team.

Job Description

We are looking for a skilled and friendly individual to attend to guests' needs, including registration, checkout, and cashiering. Your primary responsibilities will include:

  • Greeting and welcoming guests upon arrival
  • Registering guests into the computer and verifying reservation information
  • Providing outstanding customer service and name usage in guest interactions
  • Accepting payment for guests' accounts and maintaining a house bank
  • Booking reservations for guests and offering recommendations on local attractions
Required Skills and Qualifications

To be successful in this role, you should have:

  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Basic knowledge of the city and its attractions
  • Ability to speak, read, write, and understand English fluently
Benefits

We offer a competitive salary, medical, dental, vision, and supplemental insurance, free parking, and a 50% discount on spa services at LeSpa by Warwick. If you are passionate about delivering exceptional guest experiences, we encourage you to apply.

About Us

Warwick Melrose Hotel is a historic hotel located in Dallas, Texas. We pride ourselves on providing personalized service and creating memorable experiences for our guests.



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