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Documentation Specialist
1 month ago
The City of New York is seeking a highly organized and detail-oriented Clerical Associate III to join our team. As a Documentation Reviewer, you will play a critical role in facilitating the participant intake process, collecting and reviewing documentation, and ensuring accurate information is recorded in our systems.
Key Responsibilities- Respond to requests for information from staff, the public, or other agencies by determining the required information and performing research on SEAMS, WMS, and other systems.
- Respond to client questions relating to their enrollment in education, training, and internship programs.
- Perform scanning and indexing of all client files in the HRA One Viewer system, including data entry and retrieval on computerized systems.
- Review records processed by the unit, identifying errors, and indicating the need for corrective action.
- Perform responsible clerical work by processing, recording, checking, and maintaining records and preparing reports.
- Verify received information related to client enrollment to confirm accuracy.
- Prepare weekly and monthly reports for all vendors and maintain vendor rosters. Update WMS and SEAMS for reporting purposes.
- Contact vendors as needed to request documentation on all Education/Internship Placement information.
- Perform other related tasks, provide clerical backup assistance, and special projects as needed.
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
About the City of New YorkThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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