Documentation Specialist

1 day ago


New York, New York, United States Capital Project Intelligence Full time
Job Summary

We are seeking a detail-oriented and analytical Documentation Specialist to join our Knowledge Management & Process Improvement team. As a Documentation Specialist, you will be responsible for developing comprehensive documentation and training materials that outline procedures, guidelines, and best practices.

Key Responsibilities
  • Review, update, and maintain manuals that clearly outline processes, standards, and guidelines for delivery across various departments.
  • Coordinate and lead conversations with stakeholders across various teams to gather input, validate content, and ensure that manuals align with organizational objectives and best practices.
  • Ensure that all policies adhere to legal and regulatory standards, conducting regular reviews to maintain compliance.
  • Develop supporting materials, such as quick reference guides and training presentations.
Requirements
  • Minimum 2+ years of experience in creating training materials and/or process documentation or related roles.
  • Strong verbal and written communication skills with the ability to convey complex information clearly.
  • Excellent interpersonal skills with the ability to lead conversations and work collaboratively with diverse teams.
  • Proficiency in process management tools and documentation software, such as Microsoft Suite, SharePoint, Lucid, or similar systems.
  • A detail-oriented mindset with the capacity to oversee multiple projects and tasks concurrently.
  • An upbeat, can-do attitude, adaptable work approach, and the capability to adjust to evolving project requirements.
  • Exceptional problem-solving skills, with a talent for critical and strategic thinking.
Benefits
  • Competitive salary range: $60,000 - $80,000 per year.
  • Comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.
  • Flexible work arrangement, including remote work options.


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