Business Travel Consultant
4 days ago
Atlanta Events & Corporate Travel Consultants is seeking a highly skilled Business Travel Consultant to join our team. As a Business Travel Consultant, you will be responsible for providing exceptional travel solutions to our corporate clients.
Key Responsibilities- Provide dedicated service to a portfolio of corporate clients
- Exceed client expectations through proactive thinking and creative solutions
- Ensure Duty of Care when creating travel itineraries
- Provide added value to clients through specialist supplier relationships
- Exceptional communication skills with timely responses to client inquiries
- Quality Control across all aspects of our procedures and processes
- Able to provide cost-effective solutions using all available sources
- Comply with clients' travel policies and guidelines
- Apply creative air fare/rail fare ticketing principles to source the best fares
- Recommend, procure, and upsell ancillary products as required
- Meet all deadlines as required, internally or client-driven SLAs
- Achieve individual and team-based objectives through the annual Performance Reward Scheme (PDR)
- Reach revenue and profit targets
- Continuous record of experience in a core business travel environment
- Minimum qualification level to Fares & Ticketing
- Fully conversant with one or all GDS systems
- 'Team player' approach to an office environment
- Experience in using MS Word and Excel software packages
- Excellent interpersonal skills
- Sound knowledge of the Corporate Clientele/Oil & Gas industry
- Excellent working knowledge of Marine and Offshore fares, including add-ons and offline fares
- Understanding of crew rotation and crew sheets
- Ability to monitor and manage hotel allocations
- Fully conversant in Passport and visa requirements and processing
- Ability to develop and maintain strong relationships with colleagues, clients, and suppliers
- Efficiently coordinate resources to support sales activities
- Organised to prioritise tasks to secure sales deals
- 'Laser-focused' and commitment to deliver against sales targets
- Sharing Sport values (team player, enthusiasm, positive behaviour, winning mentality)
- Regularly display examples of going the extra mile to succeed
This role will be based out of Atlanta Events & Corporate Travel Consultants' office
Internal ResponsibilitiesResponsible for assisting with compliance to Reed & Mackay's certification programmes and policies
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