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Travel Experience Specialist

2 months ago

Indiana, Pennsylvania, United States Navan Group Full time
Job Description

Job Title: Business Travel Consultant II

Company: Navan Group

Job Type: Full-time

Location: Remote

About Us:

Navan Group is a leading provider of travel and expense solutions. We are committed to delivering exceptional customer experiences and innovative solutions to our clients.

Job Summary:

We are seeking a highly skilled Business Travel Consultant II to join our team. As a Business Travel Consultant II, you will be responsible for providing exceptional customer service and support to our clients. You will be the primary point of contact for our clients and will be responsible for resolving their travel-related issues and concerns.

Key Responsibilities:

  • Provide exceptional customer service and support to our clients
  • Resolve travel-related issues and concerns in a timely and efficient manner
  • Collaborate with internal teams to ensure seamless travel experiences for our clients
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to our clients
  • Meet or exceed performance metrics and targets

Requirements:

  • 3+ years of experience in a travel-related role
  • 2+ years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in Google Suite and Salesforce

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual with a passion for travel and customer service, please submit your application, including your resume and a cover letter, to [insert contact information].