Managing Director, Seramount Relationship Expansion Team Lead
6 days ago
EAB is a leading provider of data-driven insights and best-in-class capabilities to educational institutions. Our mission is to make education smarter and our communities stronger.
We work with over 2,800 institutions to drive transformative change through data analytics, institutional strategy, and advancement. Our team is dedicated to accelerating progress and driving results across enrollment, student success, and the workplace.
SeramountSeramount is a strategic business within EAB, dedicated to advancing diversity, equity, and inclusion (DEI) in the workplace. We serve forward-thinking organizations with integrated tools that provide a strategic and holistic map for setting new standards for workplace culture.
Our team has built deep, data-powered intelligence on the employee experience, allowing us to address specific client workplace challenges related to DEI. We excel in serving as our members' go-to partner in developing and progressing their diversity and inclusion strategies.
The RoleWe are seeking a Managing Director to lead our Relationship Expansion Team. This role will be responsible for directing, developing, and maintaining relationships with companies or organizations that are active partners of Seramount's products. The goal is to drive utilization and impact, and secure the renewal and upsell of Seramount's Events, Benchmarking, and CDO Collaborative.
The Managing Director will play a critical role in crafting strategy on how to best serve this constituency and support our relationships with executives (CDO, CHRO, etc.) and teams at each partner institution. They will become familiar with Seramount offerings (Memberships, Benchmarking, and Events) to effectively communicate services and deliverables to ensure high-quality service and upsell.
The Managing Director will manage a group of Relationship Directors, overseeing their renewal pool, and will own escalated partner work for our most complex and at-risk partnerships. This role provides internal and external leadership, enabling Relationship Directors to further drive commercial, impact, and renewal activities.
Responsibilities- Revenue & Pipeline Management:
- Responsible for renewal pool of assigned Relationship Directors on an annual basis, including understanding partner decision processes and budgeting.
- Generate ideas for how to increase our renewal rate performance beyond the current goals.
- Manage assigned Relationship Directors against Salesforce and other data tracking and reporting, ensuring high-quality and timely compliance.
- Lead complex and sensitive negotiations, challenging renewal discussions, and creative contracting.
- Coach and upskill team in this area.
- Lead virtual and/or in-person meetings with partner executives on issues related to partner KPIs, utilization, impact, and relationship health.
- Conduct consultative one-on-one presentations to educate partners on our services, acting as an escalation point for the team.
- Monitor and communicate partner and market interests and trends across programs to Sales, Product, Advisory, and Growth Strategy teams on a regular and ongoing basis.
- Bachelor's Degree from an accredited College/University.
- 10-12+ years of relevant experience.
- Proven team collaboration experience.
- Proven staff management.
- Ability to communicate effectively, both oral and written, with senior executives.
- Willingness to travel up to 30% (with heavy virtual partner-facing expectation of up to 60%).
- Valid driver's license.
- Experience in Sales, Account Management, Partner Success, and/or the equivalent; experience with a revenue quota and proven record of success.
- Must possess a minimum of ten years of post-graduate experience in at least one of the following: Experience delivering client presentations, facilitating discussion, Client Management experience.
- Professional experience serving the corporate diversity, equity, and inclusion sector and/or experience working within a B-to-B membership-based content and services organization.
- Experience managing a commercial team including skills coaching, staff career management/pathing, pipeline management, service strategy, and utilization management, and motivating toward goals.
- Analytical thinking skills and ability to manage processes, projects, and operations.
- Proven negotiation skills.
- Demonstrated active listening skills.
- Experience building relationships internally and externally, and ability to collaborate effectively and manage multiple clients.
- Proven ability to meet monthly, quarterly, and annual financial goals.
- Proven experience managing multiple, competing priorities to deliver strategic impact.
- Ability to work independently and within a team environment.
- Commitment to an equitable working and continual learning environment in support of EAB's DE&I Promise.
-
Washington, United States Royall & CO Full timeJob Title: Managing Director, Seramount Relationship Expansion Team LeadJob Summary:We are seeking a highly skilled and experienced Managing Director to lead our Seramount Relationship Expansion Team. The successful candidate will be responsible for directing, developing, and maintaining relationships with companies and organizations that are active partners...
-
Washington, United States EAB Full timeAbout EABEAB is a leading provider of data-driven insights and best-in-class capabilities to educational institutions. Our mission is to make education smarter and our communities stronger.We work with over 2,800 institutions to drive transformative change through data analytics, institutional strategy, and advancement. Our team is dedicated to accelerating...
-
Washington, United States Royall & CO Full timeJob Title: Managing Director, Seramount Relationship Expansion Team LeadAt Royall & CO, we are seeking a highly skilled and experienced Managing Director to lead our Seramount Relationship Expansion Team. As a key member of our team, you will be responsible for driving the growth and success of our partnerships with leading companies and organizations.Key...
-
Director, Relationship Management, EAB Seramount
15 hours ago
Washington, Washington, D.C., United States EAB Full timeAbout the RoleWe are seeking a highly skilled and experienced Director, Relationship Management to join our team at EAB Seramount. As a key member of our Relationship Expansion team, you will be responsible for strengthening and directing executive member relationships, promoting partner utilization and engagement, and driving revenue growth through...
-
Senior Director of Strategic Partnerships
1 week ago
Washington, United States EAB Full timeAbout EAB and SeramountEAB is a leading education technology company that partners with over 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. Seramount, a strategic business within EAB, is dedicated to advancing diversity, equity, and inclusion (DEI) in the workplace. Our mission is to make...
-
Washington, United States EAB Full timeAbout EABEAB is a leading education services company that partners with institutions to drive transformative change through data-driven insights and best-in-class capabilities. Our mission is to make education smarter and our communities stronger.We work with over 2,800 institutions to accelerate progress and drive results across enrollment, student success,...
-
Director of Business Expansion
3 weeks ago
Washington, New Jersey, United States TBWA\Chiat\Day Full timeAbout the RoleWe are seeking a seasoned professional to join our Sales team as a Director of Business Expansion. As a key member of our team, you will be responsible for driving business growth and expansion through strategic partnerships and sales initiatives.Key ResponsibilitiesDevelop and execute a comprehensive sales strategy to drive business growth and...
-
Director of Strategic Partnerships
5 days ago
Washington, Washington, D.C., United States EAB Full timeAbout the RoleWe are seeking a highly skilled and experienced Director, Relationship Management, to join our team at EAB Seramount. As a key member of our Relationship Expansion team, you will be responsible for strengthening and directing executive member relationships, promoting partner utilization and engagement, and driving revenue growth through...
-
Senior Director, US Market Expansion
3 weeks ago
Washington, United States American Hotel & Lodging Association Full timeAbout UsThe American Hotel & Lodging Association (AHLA) is a leading international environmental certification body that offers standardized programs and resources for the hotel and meetings industries. Our mission is to be positioned in the lodging industry as a leader in corporate social responsibility certification, through education, collaboration, and...
-
Director of Growth and Expansion
3 weeks ago
Washington, United States Censys Full timeDirector of Growth and ExpansionCensys, a leading cybersecurity company, is seeking a seasoned professional to drive our growth pipeline and expand our market presence. As a Director of Growth and Expansion, you will play a critical role in developing and executing integrated marketing strategies that fuel our growth and success.About CensysCensys is a...
-
Strategic Director, Global Market Expansion Lead
2 weeks ago
Seattle, Washington, United States Jobs for Humanity Full timeAbout the RoleWe are seeking a highly experienced and strategic leader to join our team as a Strategic Director, Global Market Expansion Lead. In this role, you will be responsible for leading our global market expansion efforts, developing and executing strategies to drive business growth, and collaborating with cross-functional teams to achieve our...
-
Director of Business Expansion
3 weeks ago
Washington, United States Tunnl Full timeAbout TunnlTunnl is a pioneering company that leverages artificial intelligence to facilitate meaningful connections between brands and their stakeholders. Our mission is to redefine how audiences are created, reached, and activated using cutting-edge audience intelligence.Our VisionWe envision a future where brands and organizations can effectively...
-
Director of Business Expansion
3 weeks ago
Washington, United States Metropolis Full timeAbout the RoleMetropolis is seeking a seasoned professional to lead and execute strategic sales initiatives, driving business growth, expanding market presence, and increasing revenue opportunities aggressively throughout our portfolio.Key ResponsibilitiesDevelop and Implement Strategic Business Plans: Create and execute business development plans and...
-
Senior Data Analyst, EAB Seramount Consulting
1 month ago
Washington, United States EAB Full timeJob DescriptionJob DescriptionAbout EABAt EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress...
-
Executive Director, Research
2 months ago
Washington, United States The George Washington University Full timeExecutive Director, Research & Relationship ManagementJob Description Summary:The Division of Development and Alumni Relations (DAR) is seeking an Executive Director, Research & Relationship Management as part of the Research and Relationship Management (RRM) team. DAR is responsible for leading the university’s alumni and fundraising efforts and seeks to...
-
Expansion Sales Associate
2 months ago
Washington, United States Leaders of Tomorrow Youth Center (LTYC) Full timeJob DescriptionJob DescriptionJoin our team in Washington D.C. as an Expansion Sales Associate and take charge of creating programming opportunities and fostering relationships with key stakeholders in the area.Make a difference with Leaders of Tomorrow Youth Center by leveraging your skills to secure contracts!As an Expansion Sales Associate, you will play...
-
Expansion Sales Associate
4 weeks ago
Washington, United States Leaders of Tomorrow Youth Center, Inc Full timeDescriptionAre you ready to lead the way as an Expansion Sales Associate in Washington D.C. for our Youth Programming team? Use your skills to cultivate partnerships and create new opportunities with key stakeholders in the region. - Impact the future with the Leaders of Tomorrow Youth Center by winning contracts! Your role as an Expansion Sales Associate is...
-
Washington, United States CAVA Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Director to join our team at CAVA. As a key member of our leadership team, you will be responsible for leading the operational aspects of our business, driving growth and profitability, and ensuring the highest standards of quality and service.Key ResponsibilitiesLeadership and...
-
Expansion Sales Associate Youth Programming
3 weeks ago
Washington, United States Leaders of Tomorrow Youth Center, Inc Full timeAre you ready to lead the way as an Expansion Sales Associate in Washington D.C. for our Youth Programming team? Use your skills to cultivate partnerships and create new opportunities with key stakeholders in the region. Impact the future with the Leaders of Tomorrow Youth Center by winning contracts! Your role as an Expansion Sales Associate is crucial in...
-
Washington, United States The George Washington University Full timeJob SummaryThe George Washington University is seeking a highly skilled and experienced Executive Director, Research and Relationship Management to join our Division of Development and Alumni Relations. This is a key leadership position that will play a critical role in advancing the university's fundraising efforts and promoting a culture of philanthropy...
