Customer Service Representative
5 days ago
Gerry Lane Chevrolet is seeking a highly skilled and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our customers and will play a critical role in providing exceptional service and support.
Key Responsibilities- Customer Service: Greet and welcome customers, respond to their inquiries, and provide assistance as needed.
- Phone and Email Management: Answer and direct phone calls, respond to emails, and manage customer correspondence.
- Administrative Support: Provide administrative support to the sales and service teams, including scheduling appointments and managing paperwork.
- Communication: Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
- Teamwork: Work collaboratively with the sales and service teams to achieve common goals and objectives.
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact with customers in a professional and friendly manner.
- Customer Service Experience: Have prior experience in customer service, call center, or a similar role, with a proven track record of providing exceptional service.
- Administrative Skills: Possess basic administrative skills, including typing, data entry, and record-keeping.
- Flexibility: Be flexible and able to work a variety of shifts, including evenings and weekends.
Gerry Lane Chevrolet is a family-owned and operated business with a reputation for excellence in customer service and sales. We are committed to providing our customers with a positive and memorable experience, and we are seeking a Receptionist who shares our values and commitment to customer satisfaction.
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