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Customer Service Representative

2 months ago

Baton Rouge, Louisiana, United States Erica Rasti - State Farm Agent Full time
About Our Agency

We are a leading insurance agency in the Baton Rouge area, dedicated to providing exceptional customer service and helping our clients find solutions to their insurance and financial services needs.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions.

Key Responsibilities:
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, providing them with exceptional service and support.
  • Needs Assessment: Identify the insurance and financial services needs of our customers, and provide them with tailored solutions.
  • Product Development: Develop and implement strategies to promote our insurance and financial services products to our customers.
  • Team Collaboration: Work closely with our team to achieve our sales and customer service goals.
What We Offer:
  • Competitive Salary: A competitive salary and bonus structure.
  • Health Benefits: Comprehensive health benefits, including medical, dental, and vision coverage.
  • Paid Time Off: Generous paid time off, including vacation and sick leave.
  • Flexible Hours: Flexible hours to accommodate your needs.
  • Growth Opportunities: Opportunities for career advancement and professional growth.
Requirements:
  • Customer Focus: A strong customer focus and ability to build strong relationships with our customers.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Problem-Solving Skills: Strong problem-solving and analytical skills.
  • Teamwork: Ability to work collaboratively as part of a team.