Global Business Solutions Manager
4 days ago
Payoneer is a financial technology company empowering the world's small and medium-sized businesses to transact, do business, and grow globally. With a strong commitment to fostering a diverse and inclusive workplace, Payoneer offers an exciting opportunity for talented individuals to join their team.
Job Description
The Enterprise Client Service Delivery Lead will oversee and support Payoneer's business units in the day-to-day services and operational tasks, working closely with internal teams to resolve issues on behalf of clients. This role requires strong initiative, solid written/verbal communication skills, relationship management expertise, unflagging attention to detail, and an overall commitment to excellence.
Responsibilities:
* Be the subject matter expert for clients and assist them with inquiries including compliance, technical issues, configurations solutions, and payments
* Serve as a liaison between clients and all internal teams until a solution is given while ensuring SLA is met
* Interact with partners via phone, email, and web-based conference to provide updates on clients' activity, resolve issues, or provide training as needed
* Take full ownership of dedicated client relationships to be their point of contact for answering questions and resolving issues
* Maintain expert knowledge of products and services within the company to provide clients with helpful information
* Build and maintain sustainable and continuous business relationships with new and existing clients
Requirements:
* 3+ years of experience in a client-facing role either in a technology firm or in a financial institution
* Ability to work across all internal teams including sales, finance, marketing, risk, and compliance
* Excellent verbal and written skills; excellent phone and video call manner
* Confidence and poise while presenting in front of global clients
* Familiarity with international money transfers such as wires, global bank transfers, and SWIFT
* Familiarity with topology of credit card transactions
* Proficiency with CRM systems, preferably with working knowledge of Salesforce
* Ability to perform in a high-pressure environment
What We Offer:
* Outstanding medical, dental, and vision insurance (individual plan 100% covered) HSA and FSA
* 401K with employer match
* Employee Stock Purchase Plan (ESPP)
* Fitness/Wellness reimbursement
* Generous PTO, paid holidays, and parental leave
* Learning and development opportunities
* Flexible work from home schedule
* Volunteer activities
* Fun office culture with supportive leadership
Estimated Salary: $80,000 - $90,000 per annum.
-
Senior Business Solutions Specialist
4 weeks ago
New York, New York, United States Saxon Global Full timeAbout the RoleWe are seeking a highly skilled Senior Business Solutions Specialist to join our team at Saxon Global. This is a key position that will play a vital role in leading complex initiatives to provide technological solutions with broad impact for cross-functional businesses and technology teams.ResponsibilitiesProject Leadership: Lead detailed...
-
Technical Business Solutions Specialist
5 days ago
New York, New York, United States Saxon Global Full timeSaxon Global - A Leader in Financial ServicesEstimated Salary: $150,000 - $200,000 per year.About Our JobWe are seeking a skilled Business Analyst to join our team and contribute to our success in the broker dealer industry. As a key member of our team, you will be responsible for analyzing business requirements, identifying areas for improvement, and...
-
Global Client Solutions Manager
4 days ago
New York, New York, United States Interbrand Full timeDrive Business Growth as a Global Client Solutions ManagerInterbrand is seeking an experienced Global Client Solutions Manager to lead our client management efforts. In this role, you'll partner closely with senior client directors and cross-functional teams to develop and implement comprehensive client strategies. Your primary focus will be on driving...
-
Global Relay Enterprise Relationship Manager
3 weeks ago
New York, New York, United States Global Relay Full timeUnlock Business Potential as a Global Customer Success ManagerWe are seeking an experienced and strategic account management professional to join our team as a Global Customer Success Manager. In this role, you will be responsible for managing relationships with our largest enterprise clients, driving revenue growth, and ensuring customer satisfaction.About...
-
Global Business Development Manager
5 days ago
New York, New York, United States Citigroup Inc Full timeJob DescriptionThe Global Business Development Manager at Citigroup Inc. will drive growth on a portfolio of client relationships as well as partner with the Global Industry Head to drive industry-focused solutions and other revenue-generating activities. This role requires a deep understanding of clients, industry/ecosystem, and relevant solutions.Key...
-
Food Preparation Assistant
22 hours ago
New York, New York, United States Vertex Global Solutions Full timeWe are seeking a skilled Food Preparation Assistant to join our team at Vertex Global Solutions. In this role, you will be responsible for assisting in the preparation of home-cooked, nutritious meals and serving meals to a large community.Job Description:The Food Preparation Assistant will work closely with our chef to ensure that all food preparation meets...
-
Business Relationship Manager
4 days ago
New York, New York, United States Global Relay Full timeGlobal Relay, a pioneering enterprise information archiving company, seeks an ambitious Business Relationship Manager to drive growth and excellence in customer relationships.Salary and BenefitsThe estimated annual salary for this role is $80,000 - $110,000, depending on location and experience. Our comprehensive benefits package includes extended health...
-
Global Solution Expert
4 days ago
New York, New York, United States Dynatrace Full timeAbout the RoleWe are seeking a highly skilled Technical Sales Professional to join our team as a Global Solution Expert. This is an exciting opportunity for an ambitious and self-motivated individual who wants to be part of a leading company in the observability space.As a Global Solution Expert, you will work closely with our sales team to provide excellent...
-
Global Business Development Manager
4 days ago
New York, New York, United States Mastercard, Inc. Full timeJob Title:We are seeking a skilled Global Business Development Manager to drive growth of our value-added services within Emerging Verticals.(Open to Remote US)About Mastercard Services:Mastercard Services is our professional services and solutions arm, providing customers with innovative services to enhance business performance and consumer experiences.Job...
-
Global Finance Business Solutions Expert
4 weeks ago
New York, New York, United States Genius Sports Full timeAbout Genius SportsGenius Sports is a global leader in sports technology, connecting sports, brands, and fans through official live data. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties.Salary & BenefitsWe offer a highly competitive salary of up to $150,000 per annum, plus an attractive benefits package including...
-
Global Custody Systems Business Solutions Expert
4 weeks ago
New York, New York, United States C4 Technical Services Full timeJob Title:Business System AnalystAbout the OpportunityWe are seeking a highly skilled Business System Analyst to join our team at C4 Technical Services in New York. This is a 6-month contract opportunity that will require on-site work with possible travel to Europe.ResponsibilitiesThe successful candidate will be responsible for analyzing and designing...
-
Global Business Growth Manager
3 weeks ago
New York, New York, United States Insight Global Full timeJoin a global fintech company and seize the opportunity to drive business growth in the dynamic SME and Corporate sector. Based in our NYC office, you will be responsible for building a pipeline of customers and achieving revenue objectives through enabling partners to grow their international payments service and hedging needs.You will focus on expanding...
-
Global Relationship Builder
5 hours ago
New York, New York, United States Global Relay Full timeBecome a Key Player at Global Relay: We're seeking a skilled Strategic Customer Success Manager, Enterprise, to join our team and drive customer success and business growth. As a member of our Customer Success team, you'll work closely with internal stakeholders to provide exceptional customer service and collaborate with Global Relay departments to solve...
-
Global Executive Support Specialist
1 day ago
New York, New York, United States Vertex Global Solutions Full timeJob OverviewThis is an exciting opportunity to join Vertex Global Solutions, a leading green solutions company, as an Executive Legal Assistant. In this role, you will provide high-level administrative support to the Managing Partner, ensuring the smooth operation of their office.The ideal candidate will have exceptional organizational skills, strong...
-
New York, New York, United States Abode Techzone LLC Full timeResponsibilitiesAct as a primary IT Senior Business Analyst supporting our Global Trade Programs organizationFormulate and define systems scope and objectives through research and fact-finding combined with a good understanding of business systems, industry requirements, and available IT solutions.Support, test, and enhance moderately complex to complex...
-
Global Marketing Solutions Specialist
4 weeks ago
New York, New York, United States TLC Worldwide Inc Full timeWe are seeking an experienced Global Marketing Solutions Specialist to join our team at TLC Worldwide Inc. Located in North America, this exciting opportunity will see you working closely with marketing and brand managers to identify and craft innovative solutions that drive measurable results.About TLC Worldwide Inc.TLC has become the global leader in...
-
New York, New York, United States Insight Global Full timeJob OverviewA top-tier hospital system based in NYC seeks an experienced Industrial Systems Business Solutions Specialist to support their Corporate Systems team. This role involves analyzing and resolving technical issues related to operational technology infrastructure.About the PositionThe successful candidate will utilize their analytical and...
-
Global Financial Solutions Specialist
4 hours ago
New York, New York, United States Airwallex Full timeAbout AirwallexAirwallex is a unified payments and financial platform for global businesses. With a unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide to manage their finances efficiently. Our team of experts located across more than 20 offices globally is dedicated to providing innovative solutions...
-
Global Wealth Management Consultant
5 days ago
New York, New York, United States Saxon Global Full timeAt Saxon Global, we are seeking a highly skilled Global Wealth Management Consultant to join our team in NYC. This role offers a competitive salary of $110,000 per annum and 3 days of hybrid work from day one.The ideal candidate will have strong analytical and problem-solving skills, with experience in wealth management and data analysis. They will be able...
-
Business Intelligence Solutions Architect
6 days ago
New York, New York, United States Insight Global Full time**Job Description:** As a Business Intelligence Solutions Architect, you will be responsible for designing and implementing business intelligence solutions that drive insights and decision-making across the organization.We are seeking an experienced Technical Business Analyst with a strong background in technical business analysis, including the SDLC and...