Business Analyst for SAP Global Trade Solutions
18 hours ago
- Act as a primary IT Senior Business Analyst supporting our Global Trade Programs organization
- Formulate and define systems scope and objectives through research and fact-finding combined with a good understanding of business systems, industry requirements, and available IT solutions.
- Support, test, and enhance moderately complex to complex information systems and develops adequate error management functionality within assigned applications.
- Take ownership of support activities for assigned applications and assure secondary resources are defined and are well trained and competent to support the application.
- Analyze business and user needs, document requirements/user stories, and manage and/or develops enhancements.
- Collaborate with Quality Assurance Analysts to develop test plans, test cases, perform functional testing and assure proper user acceptance testing of completed projects.
- Provide new user training on supported applications as requested.
- Quantify business benefits to be delivered by the project or enhancement.
- Tracking of problems, request & suggestions for assigned applications.
- Guide business customers through business case development for new applications/functionality, including cost/benefit analysis and risk/impact analysis.
- Identify process efficiencies, recommend innovative uses of software functionality, design, implement solutions and train end-users.
- Providing guidance or leadership to less experienced team members.
- Work with Business Relationship Mangers (BRM) to develop and maintain BU specific application roadmaps.
- Guide business customers through business case development for new applications/functionality, including cost/benefit analysis and risk/impact analysis.
- Provide Security role creation and modification as defined and requested by IT/SAP Security Teams.
- Assists Security Account Management Team with access provisioning activities.
Requirements
- Bachelor's Degree or higher in Computer Science, Information Systems or related field (or equivalent years of training, work experience and education)
- 7+ years of Business Analyst experience including: 5+ years of SAP-GTS business systems analysis experience, Completed 2 full-cycle implementation projects of GTS, Strong hands-on Configuration skills in GTS, Direct experience supporting GTS Import and Export Management, Managing Sanctioned Party Lists for screening through GTS, Experience with Business process definition, requirements definition, and development and support of integrated business applications, GTS Preference processing & Free Trade Agreements, Experience with GTS risk management, LTVD - long term vendor declaration, Broker communication, GTS integration with both internal and external applications
- Experience working with Agricultural Commodity Handling businesses, Experience working with Customs and/or Customs Brokers, Experience with Microsoft Office 365 and Power Platforms, Experience working with Adobe e-Sign, Excellent grasp of customer relationship and expectation management, Prior experience leading or mentoring others, Agile software development and implementation understanding, Project management or Scrum Master certification, Ability to work independently, Excellent Communication, Presentation & Customer support skills
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