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Admissions and Enrollment Manager

2 months ago

Indianapolis, Indiana, United States Westside Village Nursing Center Full time
Job Summary

The Admissions Director at Westside Village Nursing Center is responsible for overseeing the admissions process, ensuring compliance with laws and regulations, and facilitating a smooth transition for patients and their families.

Key Responsibilities
  • Admissions Process Management: Coordinate and manage the admissions process, ensuring timely and efficient processing of patient applications.
  • Compliance and Regulatory Affairs: Ensure adherence to all applicable laws, regulations, and standards governing post-acute care facilities.
  • Staff Supervision and Development: Recruit, select, train, counsel, and supervise admissions staff to ensure excellent customer service and a positive patient experience.
  • Facility Tours and Education: Conduct facility tours and educate potential patients, families, and visitors on the benefits and services offered by Westside Village Nursing Center.
  • Budget Management: Effectively manage and operate within budget to ensure the efficient use of resources.
  • Customer Service and Communication: Provide excellent customer service and maintain positive relationships with patients, families, and staff.
Requirements
  • Education and Experience: High school diploma or equivalent, with health care experience preferred.
  • Skills and Abilities: Ability to make independent decisions, knowledge of laws, regulations, and guidelines governing post-acute care facilities, and excellent communication and interpersonal skills.