Customer Complaint Specialist
2 weeks ago
We are seeking a highly skilled and experienced Customer Complaint Specialist to join our team at Hollandia Dairy. As a key member of our quality team, you will be responsible for tracking, trending, and investigating customer complaints, as well as implementing corrective and preventive actions to ensure the highest level of quality and customer satisfaction.
Key Responsibilities- Track and trend customer complaints to identify trends and areas for improvement
- Investigate customer complaints to determine root cause and implement corrective actions
- Collaborate with cross-functional teams to implement preventive actions and improve quality processes
- Manage and maintain quality records and documentation
- Develop and implement quality improvement plans to ensure compliance with regulatory requirements
- Bachelor's degree in a related field (e.g. quality assurance, food science, engineering)
- 2+ years of experience in quality assurance or a related field
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Customer Complaint Specialist
4 weeks ago
San Marcos, California, United States Hollandia Dairy Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Complaint Specialist to join our team at Hollandia Dairy. As a key member of our quality team, you will be responsible for tracking, trending, and investigating customer complaints, as well as implementing corrective and preventive actions to ensure the highest level of quality and customer...
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Customer Complaints Specialist
1 week ago
San Diego, California, United States MILLENNIUMSOFT Full timeJob Title: Customer Complaints SpecialistMillenniumSoft is seeking a highly skilled Customer Complaints Specialist to join our team. The ideal candidate will have a strong background in quality assurance and regulatory compliance, with experience in complaint management and processing of event reporting.Key Responsibilities:Collaborate with clinical,...
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Customer Complaints Specialist
1 month ago
San Diego, California, United States MILLENNIUMSOFT Full timeJob Title: Customer Complaints SpecialistMillenniumSoft is seeking a highly skilled Customer Complaints Specialist to join our team. As a key member of our quality assurance team, you will be responsible for managing and resolving customer complaints in a timely and efficient manner.Key Responsibilities:Collaborate with clinical, technical, and regulatory...
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Customer Complaints Specialist
1 month ago
San Diego, California, United States MILLENNIUMSOFT Full timeJob Title: Customer Complaints SpecialistJob Summary:We are seeking a highly skilled Customer Complaints Specialist to join our team at MillenniumSoft. The successful candidate will be responsible for managing and resolving customer complaints in a timely and efficient manner.Key Responsibilities:Collaborate with clinical, technical, and regulatory employees...
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Customer Complaints Specialist
2 months ago
San Diego, California, United States MILLENNIUMSOFT Full timeJob Title: Customer Complaints SpecialistLocation: San Diego, CADuration: 12+ Months ContractTotal Hours/week: 1st ShiftClient: Medical Device CompanyJob Category: QualityLevel Of Experience: Seniority LevelEmployment Type: Contract on W2 (US Citizens Or GC Holders Only)Job Summary:We are seeking a highly skilled Customer Complaints Specialist to join our...
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Senior Complaint Resolution Specialist
4 weeks ago
San Diego, California, United States Becton, Dickinson & Company Full timeJob SummaryThe Senior Complaint Investigation Specialist role is responsible for leading investigational activities related to Dispensing Solution devices. This role supports the daily activities of technical staff in an assigned area, receiving priorities from the team's Specialist, Technical, Project Management, Skills, Manufacturing, and Business...
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Medical Device Complaint Specialist
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San Diego, California, United States MML US, Inc. Full timeMainstay Medical: A Leader in Medical Device InnovationMainstay Medical is a pioneering medical device company dedicated to developing innovative solutions for people with chronic mechanical Low Back Pain. Our flagship product, ReActiv8, is a neurostimulation system designed to improve the quality of life for those affected by this debilitating condition.The...
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Quality Assurance Specialist
4 weeks ago
San Marcos, California, United States Hollandia Dairy Full timeJob Title: Customer Complaint Resolution SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for tracking and trending customer complaints, investigating root causes, and implementing corrective and preventive actions to ensure the highest...
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Quality Assurance Specialist
4 weeks ago
San Marcos, California, United States Hollandia Dairy Full time{"title": "Quality Assurance Specialist", "description": "Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for tracking and trending customer complaints, internal/external audit findings, and failed product testing. You will work closely...
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Quality Assurance Specialist
1 month ago
San Marcos, California, United States Hollandia Dairy Full timeJob Title: Quality Assurance Specialist Job Summary: Hollandia Dairy is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services by investigating customer complaints, identifying root causes, and implementing corrective...
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Domestic Customer Accounts Specialist
2 weeks ago
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Complaint Resolution Specialist
3 days ago
San Francisco, California, United States University of California , San Francisco Full timeJob SummaryThe University of California, San Francisco seeks a highly skilled Complaint Resolution Officer to join our team in the Office for the Prevention of Harassment and Discrimination (OPHD). As a key member of our Intake Team, you will be responsible for conducting outreach and intake interviews related to allegations of violations of the University's...
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Complaint Resolution Specialist
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San Francisco, California, United States University of California Full timeJob SummaryThe Complaint Resolution Officer plays a critical role in addressing complaints of harassment and discrimination at the University of California, San Francisco (UCSF). This position requires a high level of discretion, independence, and judgment to assess and negotiate complex situations, maintain confidentiality, and ensure neutrality when...
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Quality Assurance Specialist
1 week ago
San Marcos, California, United States Hollandia Dairy Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for tracking and trending customer complaints, internal and external audit findings, and failed product testing. You will also investigate root causes and implement corrective and preventive...
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Customer Service Representative
3 weeks ago
San Marcos, California, United States Astound Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and exceeding their expectations.Key ResponsibilitiesAnswer customer calls and respond...
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Quality Assurance Specialist
5 days ago
San Marcos, California, United States Hollandia Dairy Full timeJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for tracking and trending customer complaints, internal/external audit findings, and failed product testing. You will also investigate root causes and implement corrective/preventive actions...
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Customer Accounts Specialist
1 month ago
San Marcos, California, United States Hunter Industries Full timeAbout This Role:The Customer Accounts Specialist provides comprehensive sales support functions, including order management from receipt to delivery, with the goal of achieving exceptional customer satisfaction. As the primary customer contact for assigned accounts, this role serves as a dedicated liaison for all order transactions and associated inquiries....
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Product Complaint Associate
2 weeks ago
San Diego, California, United States BioPhase Solutions Full timeJob OverviewAt BioPhase Solutions, we are seeking a skilled Product Complaint Associate to join our team. This temporary role will focus on investigating product complaints in a lab setting.Key Responsibilities:Conduct lab tests to identify root causes of product complaints.Analyze data and document findings to ensure compliance with documentation and safety...
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Customer Service Representative
3 days ago
San Marcos, California, United States Hunter Industries Full timeAbout This Role:The Customer Accounts Specialist plays a vital role in providing exceptional customer service and support to assigned customer accounts. This includes managing sales from order through delivery, ensuring timely completion of tasks, and maintaining a high level of customer satisfaction.Key Responsibilities:Provides relationship-driven customer...
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Quality Assurance Specialist
4 weeks ago
San Marcos, California, United States Hollandia Dairy Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for ensuring the highest quality standards are met in our products and processes.Key Responsibilities:Investigate and resolve customer complaints in a timely and...