Customer Complaint Specialist
2 weeks ago
We are seeking a highly skilled and experienced Customer Complaint Specialist to join our team at Hollandia Dairy. As a key member of our quality team, you will be responsible for tracking, trending, and investigating customer complaints, as well as implementing corrective and preventive actions to ensure the highest level of quality and customer satisfaction.
Key Responsibilities- Track and trend customer complaints and internal/external audit findings to identify root causes and implement corrective actions.
- Investigate and analyze customer complaints to determine root causes and develop effective solutions.
- Collaborate with cross-functional teams to implement corrective and preventive actions to prevent future complaints.
- Develop and maintain quality control procedures to ensure compliance with regulatory requirements and company policies.
- Provide training and support to employees on quality control procedures and best practices.
- Bachelor of Science degree in a related field (e.g. quality assurance, food science, etc.).
- 2+ years of experience in quality assurance or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
-
Customer Complaints Specialist
2 weeks ago
San Diego, California, United States MILLENNIUMSOFT Full timeJob Title: Customer Complaints SpecialistMillenniumSoft is seeking a highly skilled Customer Complaints Specialist to join our team. As a key member of our quality assurance team, you will be responsible for managing and resolving customer complaints in a timely and efficient manner.Key Responsibilities:Collaborate with clinical, technical, and regulatory...
-
Customer Complaints Specialist
3 weeks ago
San Diego, California, United States MILLENNIUMSOFT Full timeJob Title: Customer Complaints SpecialistJob Summary:We are seeking a highly skilled Customer Complaints Specialist to join our team at MillenniumSoft. The successful candidate will be responsible for managing and resolving customer complaints in a timely and efficient manner.Key Responsibilities:Collaborate with clinical, technical, and regulatory employees...
-
Customer Complaints Specialist
4 weeks ago
San Diego, California, United States MILLENNIUMSOFT Full timeJob Title: Customer Complaints SpecialistLocation: San Diego, CADuration: 12+ Months ContractTotal Hours/week: 1st ShiftClient: Medical Device CompanyJob Category: QualityLevel Of Experience: Seniority LevelEmployment Type: Contract on W2 (US Citizens Or GC Holders Only)Job Summary:We are seeking a highly skilled Customer Complaints Specialist to join our...
-
Senior Complaint Resolution Specialist
3 weeks ago
San Diego, California, United States Becton, Dickinson & Company Full timeJob SummaryThe Sr. Complaint Investigation Specialist role is a critical component of our Dispensing Solution devices team. As a key member of our technical staff, you will be responsible for conducting thorough investigations into customer complaints and concerns. Your expertise will help us identify and resolve issues efficiently, ensuring the highest...
-
Senior Complaint Resolution Specialist
2 weeks ago
San Diego, California, United States Becton, Dickinson & Company Full timeJob SummaryThe Senior Complaint Investigation Specialist role is a critical component of our Dispensing Solution devices team. This position supports the daily activities of technical staff in an assigned area, receiving priorities from the team's Specialist, Technical, Project Management, Skills, Manufacturing, and Business Services.Key...
-
Senior Complaint Resolution Specialist
2 weeks ago
San Diego, California, United States Becton, Dickinson & Company Full timeJob SummaryThe Senior Complaint Investigation Specialist role is responsible for leading investigational activities related to Dispensing Solution devices. This role supports the daily activities of technical staff in an assigned area, receiving priorities from the team's Specialist, Technical, Project Management, Skills, Manufacturing, and Business...
-
Senior Complaint Investigation Specialist
4 weeks ago
San Diego, California, United States BD (Becton, Dickinson and Company) Full timeAbout the RoleWe are seeking a highly skilled Senior Complaint Investigation Specialist to join our team at BD (Becton, Dickinson and Company). As a key member of our quality assurance team, you will be responsible for leading complaint investigations and ensuring that our Dispensing Solution devices meet the highest standards of quality and regulatory...
-
Quality Assurance Specialist
1 week ago
San Marcos, California, United States Hollandia Dairy Full timeJob Title: Customer Complaint Resolution SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for tracking and trending customer complaints, investigating root causes, and implementing corrective and preventive actions to ensure the highest...
-
Quality Assurance Specialist
2 weeks ago
San Marcos, California, United States Hollandia Dairy Full timeJob Title: Customer Complaint Resolution SpecialistWe are seeking a highly skilled and experienced Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for tracking and trending customer complaints, investigating root causes, and implementing corrective and preventive actions to ensure...
-
Quality Assurance Specialist
6 days ago
San Marcos, California, United States Hollandia Dairy Full time{"title": "Quality Assurance Specialist", "description": "Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for tracking and trending customer complaints, internal/external audit findings, and failed product testing. You will work closely...
-
Quality Assurance Specialist
2 weeks ago
San Marcos, California, United States Hollandia Dairy Full timeJob Title: Quality Assurance Specialist Job Summary: Hollandia Dairy is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services by investigating customer complaints, identifying root causes, and implementing corrective...
-
Customer Service Representative
11 hours ago
San Marcos, California, United States Astound Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and exceeding their expectations.Key ResponsibilitiesAnswer customer calls and respond...
-
Customer Accounts Specialist
3 weeks ago
San Marcos, California, United States Hunter Industries Full timeAbout This Role:The Customer Accounts Specialist provides comprehensive sales support functions, including order management from receipt to delivery, with the goal of achieving exceptional customer satisfaction. As the primary customer contact for assigned accounts, this role serves as a dedicated liaison for all order transactions and associated inquiries....
-
Quality Assurance Specialist
2 weeks ago
San Marcos, California, United States Hollandia Dairy Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. The successful candidate will be responsible for tracking and trending customer complaints, internal/external audit findings, and failed product testing. They will also manage and assign corrective/preventive actions, as well as verify activities to...
-
Quality Assurance Specialist
2 weeks ago
San Marcos, California, United States Hollandia Dairy Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. The ideal candidate will have a strong background in quality control, root cause investigation, and corrective action management.Key ResponsibilitiesInvestigate customer complaints and internal/external audit findings to identify root causes and...
-
Quality Assurance Specialist
7 days ago
San Marcos, California, United States Hollandia Dairy Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for ensuring the highest quality standards are met in our products and processes.Key Responsibilities:Investigate and resolve customer complaints in a timely and...
-
Quality Assurance Specialist
1 week ago
San Marcos, California, United States Hollandia Dairy Full timeJob Title: Quality Assurance SpecialistHollandia Dairy is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the highest quality standards are met in our products and processes.Key Responsibilities:Investigate and resolve customer complaints in a timely and effective...
-
Customer Service Representative
4 weeks ago
San Marcos, California, United States Hunter Industries Full timeAbout This Role:The Sales Support Specialist provides comprehensive sales support functions, including order management from receipt to delivery, with the goal of achieving the highest level of customer satisfaction. This role serves as the dedicated, primary customer contact for all order transactions and associated inquiries from assigned customer...
-
Quality Assurance Specialist
2 weeks ago
San Marcos, California, United States Hollandia Dairy Full timeJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. The ideal candidate will have a strong background in quality control, root cause investigation, and corrective/preventive action management. This role will be responsible for tracking and trending customer complaints, internal/external audit...
-
Customer Service Coordinator
4 days ago
San Jose, California, United States Motor Home Specialist Full timeJob Summary:We are seeking a highly organized and customer-focused Service Receptionist to join our team at Motor Home Specialist. As a key member of our service department, you will be responsible for providing exceptional customer service, managing the service calendar, and ensuring seamless communication with our customers and service team.Key...