Quality Assurance Specialist
1 week ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for tracking and trending customer complaints, investigating root causes, and implementing corrective and preventive actions to ensure the highest quality products.
Key Responsibilities:
- Investigate customer complaints and identify root causes
- Develop and implement corrective and preventive actions to prevent future complaints
- Track and trend data to identify areas for improvement
- Collaborate with cross-functional teams to resolve customer complaints
- Manage SQF Practitioners and system
- Ensure timely and appropriate response to customer complaints
Requirements:
- Bachelor of Science Degree
- 2+ years of Quality or CAPA Experience
- Advanced skills in Microsoft Excel and Word
- Excellent verbal and written communication skills
Benefits:
- Excellent medical, dental, vision, and life insurance
- Flexible Benefits account (FSA) for medical and dependent care
- Generous PTO allowances and holiday pay
- 401(k) plan with employer matching
- Advancement and growth opportunities
Hollandia Dairy is an EEO/AA/Disability/Vets Employer
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