Customer Complaints Specialist
2 weeks ago
MillenniumSoft is seeking a highly skilled Customer Complaints Specialist to join our team. As a key member of our quality assurance team, you will be responsible for managing and resolving customer complaints in a timely and efficient manner.
Key Responsibilities:- Collaborate with clinical, technical, and regulatory employees to determine product event status and MDR reportability
- Ensure timeliness and compliance with all FDA regulations and standards related to the review of events/complaints for BD products
- Write and submit eMDR reports to the FDA and Health Canada in strict adherence with regulatory requirements and timelines
- Coordinate, research, and prepare correspondence in response to FDA and global regulatory agencies requests for additional information
- Maintain complaint and MDR file documentation in accordance with regulatory requirements
- Bachelor's degree (chemistry, engineering, nursing) strongly preferred
- 1 to 2 years' experience in Quality, Regulatory or Complaint management is preferred
- Working knowledge of QA, Regulatory/Quality Compliance in a medical device industry
- Attention to detail is essential
- Strong proficiency with MS Office tools to include Word, Excel, PowerPoint and Outlook
MillenniumSoft offers a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and development.
-
Customer Complaints Specialist
3 weeks ago
San Diego, California, United States MILLENNIUMSOFT Full timeJob Title: Customer Complaints SpecialistJob Summary:We are seeking a highly skilled Customer Complaints Specialist to join our team at MillenniumSoft. The successful candidate will be responsible for managing and resolving customer complaints in a timely and efficient manner.Key Responsibilities:Collaborate with clinical, technical, and regulatory employees...
-
Customer Complaints Specialist
4 weeks ago
San Diego, California, United States MILLENNIUMSOFT Full timeJob Title: Customer Complaints SpecialistLocation: San Diego, CADuration: 12+ Months ContractTotal Hours/week: 1st ShiftClient: Medical Device CompanyJob Category: QualityLevel Of Experience: Seniority LevelEmployment Type: Contract on W2 (US Citizens Or GC Holders Only)Job Summary:We are seeking a highly skilled Customer Complaints Specialist to join our...
-
Customer Complaint Specialist
2 weeks ago
San Marcos, California, United States Hollandia Dairy Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Complaint Specialist to join our team at Hollandia Dairy. As a key member of our quality team, you will be responsible for tracking, trending, and investigating customer complaints, as well as implementing corrective and preventive actions to ensure the highest level of quality and customer...
-
Senior Complaint Resolution Specialist
3 weeks ago
San Diego, California, United States Becton, Dickinson & Company Full timeJob SummaryThe Sr. Complaint Investigation Specialist role is a critical component of our Dispensing Solution devices team. As a key member of our technical staff, you will be responsible for conducting thorough investigations into customer complaints and concerns. Your expertise will help us identify and resolve issues efficiently, ensuring the highest...
-
Senior Complaint Resolution Specialist
2 weeks ago
San Diego, California, United States Becton, Dickinson & Company Full timeJob SummaryThe Senior Complaint Investigation Specialist role is a critical component of our Dispensing Solution devices team. This position supports the daily activities of technical staff in an assigned area, receiving priorities from the team's Specialist, Technical, Project Management, Skills, Manufacturing, and Business Services.Key...
-
Senior Complaint Resolution Specialist
2 weeks ago
San Diego, California, United States Becton, Dickinson & Company Full timeJob SummaryThe Senior Complaint Investigation Specialist role is responsible for leading investigational activities related to Dispensing Solution devices. This role supports the daily activities of technical staff in an assigned area, receiving priorities from the team's Specialist, Technical, Project Management, Skills, Manufacturing, and Business...
-
Senior Complaint Investigation Specialist
4 weeks ago
San Diego, California, United States BD (Becton, Dickinson and Company) Full timeAbout the RoleWe are seeking a highly skilled Senior Complaint Investigation Specialist to join our team at BD (Becton, Dickinson and Company). As a key member of our quality assurance team, you will be responsible for leading complaint investigations and ensuring that our Dispensing Solution devices meet the highest standards of quality and regulatory...
-
Customer Experience Specialist
3 weeks ago
San Diego, California, United States Hawthorne Cat Full timeJob Title: Customer Experience and Retail SpecialistWe are seeking a highly skilled Customer Experience and Retail Specialist to join our team at Hawthorne Cat. As a key member of our marketing department, you will be responsible for optimizing the Voice of the Customer (VOC) in our marketing efforts, creating a unified corporate customer experience, and...
-
Customer Support Specialist
1 month ago
San Diego, California, United States GoFundMe Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Care Specialist to join our team at GoFundMe. As a Customer Care Specialist, you will be the first point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide top-notch customer support via email,...
-
Customer Support Specialist
2 weeks ago
San Diego, California, United States DecipherBio Full timeCustomer Support SpecialistDecipher Biosciences, a dynamic and entrepreneurial molecular diagnostics company, is seeking a highly skilled Customer Support Specialist to join our team in San Diego. As a key member of our support team, you will be responsible for providing exceptional customer service to internal and external customers, including healthcare...
-
Customer Experience Specialist
2 weeks ago
San Diego, California, United States Hawthorne Machinery Co. Full timeAbout the RoleWe are seeking a highly skilled Customer Experience and Retail Specialist to join our team at Hawthorne Cat. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving retail excellence across our branches.Key ResponsibilitiesThe successful candidate will be responsible...
-
Customer Service/Reprographics Specialist
4 weeks ago
San Diego, California, United States ABC Imaging Full time**Job Summary**ABC Imaging is a leading provider of printing, media, and technology solutions. As a Customer Service/Reprographics Specialist, you will play a critical role in ensuring the smooth operation of our production processes.**Key Responsibilities**Scans, copy jobs in accordance with instructions on ABC ticket.Maintains and cleans all equipment on a...
-
Clinical Specialist
7 days ago
San Diego, California, United States MILLENNIUMSOFT Full timeJob Summary:This role is responsible for interacting directly with our customers and various internal functional groups to ensure the timely delivery of custom reagents and services. As a Clinical Specialist - Customer Advocacy, you will serve as the liaison between the customer and the business, focusing on sales quotes and order management.Key...
-
Parts Specialist
4 weeks ago
San Diego, California, United States O'Reilly Auto Parts Full timeJob SummaryO'Reilly Auto Parts is seeking a highly skilled Parts Specialist to provide exceptional customer service to retail and installer customers. As a key member of our team, you will be responsible for delivering a high level of service, supporting store management, and contributing to the accomplishment of assigned tasks.Key ResponsibilitiesProvide...
-
Customer Service Representative
13 hours ago
San Diego, California, United States Ajilon Full timeAjilon Job DescriptionWe are seeking a skilled Customer Service Specialist to join our team at Ajilon.Key Responsibilities:Answer inbound calls from customers and provide assistance with their queries.Help customers understand their bills and resolve any issues they may be experiencing.Aid clients in starting, stopping, or transferring their services.Resolve...
-
Customer Experience and Retail Specialist
4 weeks ago
San Diego, California, United States Hawthorne Machinery Co. Full timeAbout the RoleWe are seeking a highly skilled Customer Experience and Retail Specialist to join our team at Hawthorne Cat. As a key member of our organization, you will play a vital role in optimizing the Voice of the Customer (VOC) in our marketing efforts.This includes creating a unified corporate customer experience, identifying customer expectations,...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Approvedforwarders Full time**Job Summary**Approvedforwarders is seeking an experienced Customer Service Representative to join our team in San Diego. As a key member of our transportation and logistics department, you will be responsible for providing exceptional customer service to our clients moving household goods and personal effects around the world.**Key...
-
Customer Experience and Retail Specialist
3 weeks ago
San Diego, California, United States Hawthorne Machinery Co. Full timeAbout the RoleWe are seeking a highly skilled Customer Experience and Retail Specialist to join our team at Hawthorne Cat. As a key member of our organization, you will play a vital role in optimizing the Voice of the Customer (VOC) in our marketing efforts.This includes creating a unified corporate customer experience, identifying customer expectations,...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States Illumina Full timeJob SummaryThe Customer Care Specialist II will be responsible for providing exceptional customer service and support to internal and external customers. This role requires excellent communication skills, a customer-first mindset, and the ability to work effectively in a team environment.Key ResponsibilitiesProvide timely and effective support to customers...
-
Customer Service Liaison
4 weeks ago
San Diego, California, United States RemX - Accounting & Finance Staffing Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at RemX - Accounting & Finance Staffing. As a key member of our team, you will be responsible for managing inbound and outbound calls to review lessees' end of lease options and make necessary updates to their accounts.Key ResponsibilitiesListen and comprehend...