Quality Assurance Specialist

4 weeks ago


San Marcos, California, United States Hollandia Dairy Full time

Job Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for tracking and trending customer complaints, internal/external audit findings, and failed product testing. You will also investigate root causes and implement corrective/preventive actions to ensure the highest quality standards.

Key Responsibilities:

  • Investigate customer complaints and internal/external audit findings to identify root causes.
  • Develop and implement corrective/preventive actions to address root causes.
  • Track and trend data to ensure compliance with quality standards.
  • Collaborate with cross-functional teams to implement process improvements.
  • Manage SQF Practitioners and system.
  • Ensure timely and appropriate response to customer complaints.

Requirements:

  • Bachelor of Science Degree in a related field.
  • 2+ years of Quality or CAPA experience.
  • Advanced skills in Microsoft Excel and Word.
  • Excellent verbal and written communication skills.

Physical Requirements:

  • While performing the duties of this Job, the employee is continuously required to stand, talk and hear; frequently required to use hands to finger, handle or feel, reach with hands or arms, stoop, kneel, crouch, or crawl; frequently required to walk, sit, climb or balance; continuously required to lift/push/pull up to 25lbs, occasionally required to lift/push/pull 50lbs.

Benefits:

  • On day one, excellent medical, dental, vision, employer paid for long-term disability, life insurance (free up to $50k); various additional options to choose from
  • Flexible Benefits account (FSA) for medical and dependent care
  • Generous PTO (Paid Time Off) allowances and holiday pay
  • 401(k) plan with employer matching
  • Advancement and growth opportunities
  • Fun employee and family events
  • Employee gifts on birthdays & milestone anniversaries
  • Safety bonuses and raffles
  • Employee assistance program

Hollandia Dairy is an EEO/AA/Disability/Vets Employer



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