Quality Assurance Specialist
4 weeks ago
Job Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Hollandia Dairy. As a Quality Assurance Specialist, you will be responsible for tracking and trending customer complaints, internal/external audit findings, and failed product testing. You will also investigate root causes and implement corrective/preventive actions to ensure the highest quality standards.
Key Responsibilities:
- Investigate customer complaints and internal/external audit findings to identify root causes.
- Develop and implement corrective/preventive actions to address root causes.
- Track and trend data to ensure compliance with quality standards.
- Collaborate with cross-functional teams to implement process improvements.
- Manage SQF Practitioners and system.
- Ensure timely and appropriate response to customer complaints.
Requirements:
- Bachelor of Science Degree in a related field.
- 2+ years of Quality or CAPA experience.
- Advanced skills in Microsoft Excel and Word.
- Excellent verbal and written communication skills.
Physical Requirements:
- While performing the duties of this Job, the employee is continuously required to stand, talk and hear; frequently required to use hands to finger, handle or feel, reach with hands or arms, stoop, kneel, crouch, or crawl; frequently required to walk, sit, climb or balance; continuously required to lift/push/pull up to 25lbs, occasionally required to lift/push/pull 50lbs.
Benefits:
- On day one, excellent medical, dental, vision, employer paid for long-term disability, life insurance (free up to $50k); various additional options to choose from
- Flexible Benefits account (FSA) for medical and dependent care
- Generous PTO (Paid Time Off) allowances and holiday pay
- 401(k) plan with employer matching
- Advancement and growth opportunities
- Fun employee and family events
- Employee gifts on birthdays & milestone anniversaries
- Safety bonuses and raffles
- Employee assistance program
Hollandia Dairy is an EEO/AA/Disability/Vets Employer
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