Senior Complaint Resolution Specialist
2 weeks ago
The Senior Complaint Investigation Specialist role is responsible for leading investigational activities related to Dispensing Solution devices. This role supports the daily activities of technical staff in an assigned area, receiving priorities from the team's Specialist, Technical, Project Management, Skills, Manufacturing, and Business Services.
Key Responsibilities- Investigate and resolve complaints related to Dispensing Solution devices
- Collaborate with technical staff to identify and address technical issues
- Develop and implement process improvements to enhance technical support
- Provide training and guidance to technical staff on investigational procedures
- Communicate with stakeholders to ensure effective issue resolution
To be successful in this role, you will need:
- Strong technical knowledge of Dispensing Solution devices
- Excellent investigational and problem-solving skills
- Ability to work collaboratively with technical staff and stakeholders
- Strong communication and interpersonal skills
- Ability to prioritize tasks and manage multiple projects
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Senior Complaint Resolution Specialist
2 weeks ago
San Diego, California, United States Becton, Dickinson & Company Full timeJob SummaryThe Senior Complaint Investigation Specialist role is a critical component of our Dispensing Solution devices team. This position supports the daily activities of technical staff in an assigned area, receiving priorities from the team's Specialist, Technical, Project Management, Skills, Manufacturing, and Business Services.Key...
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Senior Complaint Resolution Specialist
3 weeks ago
San Diego, California, United States Becton, Dickinson & Company Full timeJob SummaryThe Sr. Complaint Investigation Specialist role is a critical component of our Dispensing Solution devices team. As a key member of our technical staff, you will be responsible for conducting thorough investigations into customer complaints and concerns. Your expertise will help us identify and resolve issues efficiently, ensuring the highest...
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Senior Complaint Investigation Specialist
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