Sales Representative

1 day ago

Boca Raton, Florida, United States Wayfair Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Wayfair. As a Sales Associate, you will be responsible for providing an exceptional customer experience, driving sales, and exceeding sales targets.

Key Responsibilities:
  • Provide authentic and friendly customer service that exemplifies Wayfair's commitment to customer focus.
  • Drive sales by asking great questions, guiding customers through their needs, and providing product options that lead to a satisfied customer experience.
  • Demonstrate confidence in closing sales and educating customers on various ways to purchase, including through POS, online, our app, or through a quote.
  • Assist walk-ins on the sales floor and in the design studio as needed.
  • Be an expert in the services offered in-store and online, including credit, financing, warranty, installation, and delivery, always considering value adds to client purchases.
  • Participate in all operational aspects of the store, including processing new products, floor sets, replenishment, substitutions, and general upkeep of the store.
  • Exemplify a positive and professional attitude on a daily basis with customers and team members.
  • Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
  • Engage in a high-energy, focused, and dynamic work environment where there can be rapid changes in products, promotions, offerings, and operations.
Requirements:
  • 1+ years of retail sales experience (preferably in a design-related environment).
  • Interior design or specialty sales experience a plus.
  • Passion for great customer service and a drive to exceed sales targets.
  • Strong organization, self-motivation, communication, and relationship management skills.
  • Track record of thriving in a fast-paced and changing environment, with an ability to adapt and grow.
  • Demonstrated ability to work within a team sales environment.
  • Technical acumen to learn necessary software; proficiency in Google and Microsoft Office applications preferred.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
Physical Requirements:
  • Frequently required to stand, walk, talk, and hear.
  • Frequently required to handle, or feel, lift overhead, and reach with hands and arms.
  • Occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl.
  • Must regularly, frequently, or occasionally lift and/or move up to 50 lbs.
Compensation and Benefits:
  • Compensation starting at $17.40 per hour, which increases based on relevant experience + substantial quarterly bonuses.
  • Medical benefits, financial benefits, and a generous employee discount.

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