IT Business Solutions Analyst
4 weeks ago
Moore DM Group is a global leader in performance-driven marketing solutions. Our team of experts is dedicated to helping clients fulfill their missions by providing strategic consulting, creative development, media planning and buying, research and analytics, production management, and database services.
We are committed to a people-first culture, empowering our managers to become trusted mentors and supporting each member of our team to own their personal development. Our goal is to continuously provide any and all marketing and branding services our clients need, and we won't stop until every client mission is complete.
We are proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
Job SummaryThe Business Analyst III will analyze business processes, identifying areas for improvement, implementing technical solutions, and user training. This role collaborates closely with stakeholders to gather requirements, implement systems, and workflow processes that drive efficiencies and business growth.
Responsibilities and Duties- Collaborate with stakeholders to understand business needs and objectives
- Conduct thorough analysis of current business processes and identify areas for improvement
- Develop and implement technical strategies to enhance operational efficiencies
- Gather and document requirements and translate them into functional specifications
- Perform data analysis and table updates using tools, such as SQL Management Studio
- Provide ongoing support to end users by troubleshooting issues and answering questions
- Document and complete test plans and test scripts
- Work closely with Project Manager on implementation schedules and tasks
- Facilitate User Acceptance Testing sessions
- Complete user documentation and training
- Define impacts to business processes and align with other strategic initiatives
- Strong interpersonal communication skills
- Work well independently or on a team
- Organized, Initiative-taking, and detail-oriented
- System Integration and Technical Support
- Strong critical thinking skills & resourcefulness
- Workflow definition and modeling
- Meeting facilitation, documentation, and training
- Bachelor's or Master's degree, including 4+ years of experience in an IT-related field
- Must be legally authorized to work in the United States without restrictions
- Must possess valid State Driver's License and clean driving record
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