Insurance Account Manager
3 days ago
Position Overview
The Commercial Lines Account Manager will play a pivotal role in driving our mission to deliver exceptional client management and retention at World Insurance Associates LLC.
Key Responsibilities
- Effectively manage a high-volume book of insurance business, ensuring all required tasks are completed accurately and on-time.
- Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.
- Handle renewals, service requests, claims, billing, and new policies with precision and attention to detail.
- Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting, and procedures.
- Review all applications, policies, endorsements, and audits for accuracy and completeness.
- Coordinate expiration lists with department managers to obtain renewal business information.
Requirements
- Bachelor's degree or equivalent work experience, preferred.
- Three years minimum Commercial Account Management experience required.
- Property & Casualty License required.
- Valid driver's license and insurance, required.
- Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
- Applied/Epic or similar agency management software experience, preferred.
- Able to work independently and enjoy a high degree of interaction with team members.
- Self-motivated and driven.
- Maintain a sense of urgency and ability to work with and meet deadlines.
- Demonstrate effective written and verbal communication, including the ability to actively listen, and problem-solve with minimal assistance.
- The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information.
- Ability to maintain a professional demeanor and positive attitude.
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