Employee Benefits Senior Account Manager
2 months ago
About World Insurance Associates LLC
We are a leading insurance organization that provides top-notch products and services from leading providers, paired with personalized attention from local experts.
Our team of over 2,200 professionals across more than 260 offices in North America specializes in personal and commercial insurance, surety and bonding, employee benefits, financial and retirement services, as well as human capital management solutions.
Job Summary
We are seeking a highly skilled Employee Benefits Senior Account Manager to join our dynamic team. As a trusted advisor, you will play a key role in fostering and nurturing client relationships to ensure maximum retention and satisfaction.
Key Responsibilities
- Strategically manage the assigned client portfolio, including needs assessment, strategy development, and program implementation.
- Develop and maintain an annual client service calendar to achieve client goals.
- Lead renewal and marketing activities to ensure the best possible coverage and rates.
- Build and maintain strong client relationships, collaborating with internal experts as needed.
- Manage day-to-day client service operations, handle compliance and escalated issues efficiently.
- Implement benefits programs effectively, including plan reviews and vendor management.
Requirements
- Bachelor's degree in business or a related field, or equivalent work experience.
- Minimum of 7 years of experience in health and welfare plans, preferably in a benefit consulting firm.
- Strong knowledge of health and welfare employee benefit plans, insurance products, and regulatory trends.
- Excellent customer service, project management, and negotiation skills.
- Proficiency in Microsoft Office, especially Excel and PowerPoint.
- Life and Health insurance license required.
- Ability to adapt written and presentation styles to different audiences.
- Self-motivated with a strong team spirit and the ability to work independently.
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