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Sales Gallery Team Lead

2 months ago

Sedona, Arizona, United States Hilton Grand Vacations Full time
Job Summary

We are seeking a highly skilled Sales Gallery Team Lead to join our team at Hilton Grand Vacations. As a Sales Gallery Team Lead, you will be responsible for supervising the Sales Gallery Team to ensure a positive and productive environment for our tour guests and Sales team.

Key Responsibilities
  • Team Supervision: Supervise Sales Gallery Team Members' tasks, including greeting and seating guests, identifying and contacting the Sales Executive for tours, generating the Sales Executive tour sheet, and printing and completing gift receipts.
  • Gallery Operations: Monitor and maintain the opening and closing of the Sales Gallery, and assist the team in their duties as needed, including Sales Executive rotation and other related policies and procedures at the Front Desk.
  • Training and Development: Assist with interviewing Team Members, actively train Sales Gallery Team Members 1:1 during their onboarding process, and cross-train all new hire Team Members with Sales Gallery Desk procedures and policies.
  • Inventory Management: Responsible for requesting replenishments as needed and managing the inventory for each Team Member, and reporting any discrepancies.
Requirements
  • Education: High School Diploma
  • Experience: 3+ years of experience in Operations, Front Desk, or Reservations in a hospitality capacity
  • Skills: Previous training experience, ability to work a flexible schedule, effectively communicate written and verbal, and comprehend simple instructions and short correspondence.
  • Preferred Qualifications: Bachelors Degree, previous experience with CHORUS and VOICE systems.
Equal Opportunity Employer

Hilton Grand Vacations is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.