Medical Receptionist

4 days ago


Walnut Creek, California, United States Pleasanton Physical Therapy Services, Inc. Full time
Job Title: Front Desk Receptionist

Pleasanton Physical Therapy Services, Inc. is seeking a highly skilled and experienced Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to our patients, answering phone calls, and managing the front desk operations.

Key Responsibilities:
  • Answer phone calls and respond to patient inquiries in a timely and professional manner.
  • Manage the front desk operations, including scheduling appointments, handling patient paperwork, and maintaining accurate records.
  • Provide exceptional customer service to patients, including greeting them warmly, answering their questions, and addressing their concerns.
  • Work effectively with the clinical team to ensure seamless communication and coordination of patient care.
  • Maintain a clean and organized front desk area, including the reception area, waiting room, and patient records.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a medical or healthcare setting preferred.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic computer skills and knowledge of medical software.
What We Offer:
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • The opportunity to work with a talented and dedicated team.
  • Professional growth and development opportunities.


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