Front Office Receptionist

1 month ago


Walnut Creek, United States Banner Peak Health Full time

Company Description

Banner Peak Health is hiring. We are a Concierge Medical practice in the East Bay with one simple objective: to give our members the best healthcare experience possible. We are hiring a Medical Receptionist/Hospitality Lead that will maintain our high-quality standards.


We are looking for an experienced, personable and empathic person that can fill this role.


Role Description

Patient Care: Greet patients, review chart demographics and forms, assist patients will filling out forms.


Scheduling: Schedule patient appointments, reminder calls, ensure patients have necessary information prior to appointment.


Communication: Answer phones, forward calls as necessary, take/forward messages appropriately.


Office operations: Maintain reception area and lobby; keep it clean and inviting, follow policies and procedures, available to help cross-cover when other admin personnel are out, use practice management workflow software, assist with special projects as needed.


Qualifications

  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Organizational skills and the ability to multitask
  • Previous experience in a medical office or receptionist role, experience in Concierge Medicine is a plus
  • Experience with Elation Health EMR a plus
  • High school diploma or equivalent


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