Office Receptionist
4 days ago
Office Receptionist Role
About the Role
We are seeking a skilled Office Receptionist to join our team at Serenity Healthcare, LLC. As an Office Receptionist, you will be the first point of contact for our patients and will play a critical role in providing a positive and welcoming experience for them.
Key Responsibilities
- Update and verify patient information upon each visit.
- Help patients feel valued by creating rapport, remembering their names, their interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
- Ensure a positive patient experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.
Requirements
- High School Diploma/GED.
- Excellent verbal and written communication, and basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
Perks at Serenity Healthcare, LLC
- Career Advancement Opportunity.
- Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium).
- Paid Time Off.
- 10 Major Holidays Off.
- 401k.
- Employee Referral Program.
About Serenity Healthcare, LLC
Serenity Healthcare, LLC is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Work Environment
Our office hours are Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm. This position is contingent on successfully completing a criminal background check upon hire.
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