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Sales and Customer Service Team Lead

2 months ago


San Antonio, Texas, United States Spectrum Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales representatives and ensuring the success of our retail stores.

Key Responsibilities
  • Lead and develop a team of sales representatives to achieve sales targets and exceed customer expectations.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Manage store operations, including inventory management, visual merchandising, and customer service.
  • Collaborate with cross-functional teams to achieve business objectives and improve store performance.
  • Conduct performance evaluations and provide coaching and development opportunities to team members.
Requirements
  • 3-5 years of sales and customer service experience, preferably in a retail environment.
  • Proven track record of success in leading a team and driving sales growth.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Bachelor's Degree or equivalent work experience.
  • Management experience - 1+ years.
  • Bilingual Spanish preferred.
What We Offer
  • Competitive pay and benefits package.
  • Opportunities for career growth and development.
  • A supportive and inclusive work environment.
  • Recognition and rewards for outstanding performance.
About Spectrum

Spectrum is a leading provider of telecommunications and entertainment services in the United States. We are committed to delivering exceptional customer experiences and driving innovation in the industry.