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Sales and Customer Service Team Lead
2 months ago
We are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales representatives and ensuring the success of our retail stores.
Key Responsibilities- Lead and develop a team of sales representatives to achieve sales targets and exceed customer expectations.
- Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
- Manage store operations, including inventory management, visual merchandising, and customer service.
- Collaborate with cross-functional teams to achieve business objectives and improve store performance.
- Conduct performance evaluations and provide coaching and development opportunities to team members.
- 3-5 years of sales and customer service experience, preferably in a retail environment.
- Proven track record of success in leading a team and driving sales growth.
- Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
- Bachelor's Degree or equivalent work experience.
- Management experience - 1+ years.
- Bilingual Spanish preferred.
- Competitive pay and benefits package.
- Opportunities for career growth and development.
- A supportive and inclusive work environment.
- Recognition and rewards for outstanding performance.
Spectrum is a leading provider of telecommunications and entertainment services in the United States. We are committed to delivering exceptional customer experiences and driving innovation in the industry.