Inside Sales and Customer Service Representative
2 weeks ago
We are seeking a highly motivated and well-spoken Inside Sales and Customer Service Representative to join our sales team. The ideal candidate will be responsible for answering inbound sales calls, communicating with customers, understanding their needs, and ensuring a smooth sales process.
Responsibilities:- Communicate with customers, make outbound calls to potential customers, and follow up on leads.
- Understand customers' needs and identify sales opportunities.
- Answer potential customers' questions and send additional information via email.
- Stay up-to-date with product and service information and updates.
- Create and maintain a database of current and potential customers.
- Explain and demonstrate features of products and services.
- Stay informed about competing products and services.
- Upsell products and services.
- Closing sales and achieving sales targets.
- Deliver purchased products within the local market.
- High school diploma/GED.
- Proficiency in Microsoft Office.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to lift up to 50 lbs.
ICAFe Companies specializes in fluid handling solutions in various sectors, including Automotive, Wood, Agriculture, Electronics, Metal fabrication, Furniture, Mining, Leisure & Power Sports, and General Industry. We also offer specialized services in Automotive Collisions Repair.
ICAFe started in 1944 and has expanded through organic growth and strategic acquisition. We currently service the Midwest, Southeast, West Coast, and all of Mexico.
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