Member Team Lead
4 weeks ago
We are seeking a highly skilled Member Team Lead to join our team at Sam's Club. As a Member Team Lead, you will be responsible for providing exceptional customer service, leading a team of associates, and ensuring a positive shopping experience for our members.
Key Responsibilities- Provide exceptional customer service by acknowledging members, identifying their needs, and assisting them with purchasing decisions.
- Lead a team of associates, providing guidance, training, and feedback to ensure they are meeting their goals and providing excellent service.
- Ensure a positive shopping experience by maintaining a clean and organized store environment, handling claims and returns, and resolving member complaints in a timely and professional manner.
- Collaborate with other departments to achieve business objectives, including sales, marketing, and operations.
- Develop and implement processes and practices to improve member satisfaction, sales, and operational efficiency.
- 6 months retail experience, including operating front-end equipment and providing customer service.
- Must be 18 years of age or older.
- Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.
At Sam's Club, we offer competitive pay, performance-based bonus awards, and other great benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a supportive and inclusive work environment.
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Restaurant Team Member
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Member Team Lead
4 weeks ago
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Member Team Lead
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Sam's Club Team Manager
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