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Billing and Collections Coordinator

2 months ago

Aventura, Florida, United States EBG Full time
Job Overview

Company Overview:
EBG is a leading provider of e-commerce solutions, focusing on travel and entertainment, while also delivering retail products, services, voluntary benefits, and insurance.

With a diverse portfolio of technology solutions, EBG operates a network that connects employers and membership-based platforms to a vast audience, offering prominent brands additional distribution channels. Our extensive network engages over 100 million users through participating companies and closed-loop affinity groups.

As one of the largest employee savings programs in the nation, EBG serves over 40,000 corporate clients through its proprietary platforms, including TicketsatWork, Plum Benefits, Working Advantage, and Beneplace. Headquartered in Miami (Aventura), with additional offices in New York, Orlando, Austin, and Las Vegas, we promote a hybrid work environment that balances collaboration with flexibility.

Position Summary:

The Billing and Collections Coordinator will play a crucial role within the Accounting & Finance team, focusing on invoicing and maintaining accurate records of EBG's financial transactions. This position offers significant growth potential as we expand our accounting department to align with EBG's business development.

Key Responsibilities:
  • Establish and update client accounts based on provided payment and contact details.
  • Engage with clients to ensure timely payment arrangements and address any inquiries or discrepancies.
  • Conduct basic research and analysis to resolve billing and payment discrepancies as they arise.
  • Retrieve historical invoices from the software system upon request.
  • Collaborate with customers to address outstanding issues.
  • Compile invoicing batches according to the revenue schedule.
  • Distribute invoices weekly.
  • Assist in coding deposits and reconciling bank accounts.
  • Identify priorities and enhance time management skills.
  • Prepare weekly and monthly settlement reports for Independent Retail Operations.
  • Contribute to the period-end close process, including journal entry preparation and support schedules.
  • Manage requests through the workflow system.
  • Organize and maintain retention files.
  • Foster professional relationships with both internal and external customers.
  • Provide support during annual audits as required.
  • Engage in special ad-hoc projects as needed.
Qualifications:
  • Associate's degree in Accounting or a related field, along with 2 years of relevant accounting experience, or an equivalent combination of education and experience.
  • Experience in a high-volume, fast-paced environment.
  • Strong organizational skills, with a focus on meeting deadlines and managing peak workloads.
  • Attention to detail and accuracy in all tasks.
  • Familiarity with basic accounting principles.
  • Proficient in Microsoft Office, particularly Excel at an intermediate to advanced level.
  • Excellent interpersonal and communication skills, maintaining professionalism under pressure.
  • Strong work ethic.
  • Prior experience with Great Plains or Dynamics is advantageous.
  • This is a hybrid role requiring onsite presence on designated days.
Additional Information:

EBG offers a comprehensive benefits package, including:

  • Medical, Dental & Vision coverage.
  • 401k Match.
  • Company-paid Short Term and Long Term Disability.
  • Company-paid Basic Life and AD&D.
  • Additional voluntary benefits (life, legal, critical care, etc.).
  • Flexible work arrangements.
  • 3 weeks of PTO plus 5 personal days.
  • Paid holiday break from Christmas to New Year.
  • Paid holidays throughout the year.
  • Access to fitness centers (location dependent).
  • Annual Day of Giving.
  • Company bonus program.
  • Annual $1000 in Tickets-At-Work gift cards for full-time employees to enjoy savings on various offerings.

Your information will be kept confidential according to EEO guidelines.

EBG is an E-Verify company.