Field Operations Specialist

16 hours ago


Washington DC USA, United States PatientPoint Full time
Job Title: Field Technician

Are you a skilled technical professional looking for a challenging role that combines customer service with technical expertise? We are seeking a Field Technician to join our PatientPoint team, where you will be responsible for installing and troubleshooting digital screens and associated hardware at customer locations.

Key Responsibilities:
  • Install and configure digital screens and associated hardware at customer locations
  • Provide exceptional customer service and support to customers
  • Troubleshoot technical issues and resolve problems efficiently
  • Configure digital screens to integrate with existing systems
  • Perform quality assurance checks to ensure installations meet company standards
Requirements:
  • Proven experience in installing and configuring digital screens, AV equipment, or similar technology
  • Familiarity with digital signage software and basic networking
  • Ability to read and interpret technical manuals and schematics
  • Strong interpersonal skills and ability to communicate technical information to customers
What We Offer:

We offer a competitive compensation package, flexible time off, and a comprehensive range of benefits and cultural perks. Our team is committed to supporting our full-time teammates with a positive and supportive environment.

PatientPoint is a leading digital health company that connects patients, healthcare providers, and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders.


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