Field Services Specialist
20 hours ago
At Lutron Electronics Co., Inc., we are seeking a highly skilled and experienced Field Services Specialist to join our team. As a key member of our Field Service team, you will be responsible for delivering exceptional customer service to our clients in the field.
Key Responsibilities:- Commission, troubleshoot, and repair Lutron Commercial Systems
- Coordinate and organize onsite visits with contractors and facility managers
- Work independently in a fast-paced environment at various commercial jobsites
- Focus on lifecycle product service, including troubleshooting, repair, training end-users, and upgrades
- Serve as a technical expert for legacy systems and products
- High School diploma or GED equivalent required
- 5+ years of combined work/college/trade school experience with an emphasis on electro-mechanical or related field experience required
- Proficiency in computer operation skills, including file management, Outlook/Teams, and web navigation
- Experience with troubleshooting electrical systems required
- Proven customer service skills, including the ability to professionally interface with a wide range of customers
- Willingness to travel 30% of the time required
- Valid driver's license required
- Must be able to pass background checks and drug screens, as required per jobsite
Lutron Electronics Co., Inc. is a subsidiary of Lutron Electronics, a global leader in innovative lighting control and shading solutions. We offer a broad portfolio of services to support our customers from initial design through implementation, ongoing management, and continual improvement of their total light environment.
We are committed to investing in our employees and providing opportunities for growth and education. If you are a motivated and experienced professional looking to join a dynamic and people-centric organization, we encourage you to apply for this exciting opportunity.
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