Business Development Liaison

4 days ago

Nashville, Tennessee, United States All Heart Home Care Full time
About the Role

We are seeking a highly skilled Business Development Representative to join our team at All Heart Home Care. As a key member of our organization, you will play a vital role in fostering communication and collaboration between our agency, hospitals, healthcare providers, and the non-medical community.

Key Responsibilities
  • Act as a liaison between our agency, the medical community, and other affiliates within the service area.
  • Collaborate with our Clinical and Operational teams to gain a deep understanding of customers and processes in assigned areas.
  • Receive referrals from various sources and facilitate their seamless transfer to our Patient Operations department for processing and admission.
  • Maintain accurate, up-to-date documentation of communication and contact with these individuals in all required reporting platforms.
  • Assist physicians, hospital discharge planners, and other referral sources in coordinating professional and ancillary home care services.
  • Deliver orders to physician offices for signature in exceptional circumstances when immediate, urgent action is required.
  • Identify and participate in industry conferences and professional groups to represent our agency and enhance its market presence.
  • Maintain a cooperative working relationship with our patient care staff and support them in providing quality patient care.
  • Participate in regular team meetings and adhere to HIPAA regulations to protect the privacy and confidentiality of patients, physicians, and co-workers.
Requirements
  • Minimum of one year business development experience in healthcare or other relevant business development experience.
  • Demonstrated ability to provide a high level of customer service.
  • Excellent verbal and written communication skills.
  • Ability to work creatively, independently, and be self-motivated.
  • Current and valid driver license, transportation, and auto insurance.
  • Must live in the Middle Tennessee area to be considered.
Why Join All Heart Home Care?

At All Heart Home Care, you are more than a number; you are a part of the family. As a local family-owned business, we are devoted to not only providing the best care for our patients, but also promoting the success of our employees. Our team is passionate about delivering exceptional care and making a positive impact in our community.

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