BDC Internet Associate- BMW of Chattanooga

3 days ago


Chattanooga, Tennessee, United States Sonic Automotive Full time
Job Summary

Sonic Automotive is a Fortune 500 company that is transforming the way people shop for, buy and service their vehicles. Our talented team works together to ensure we provide an experience unmatched by our competitors.

We're proud of what we're doing here. Come and join us

Responsibilities
  • Responds to Internet and Phone inquiries and ensures that the dealership actualizes its maximum profit potential on Phone and Internet sales.
  • Satisfies the transportation needs of Internet/phone generated vehicle purchasers.
  • Communicates effectively with Internet/Phone customers and prospects according to their preferred method of communication, whether by phone, by email or in person.
  • Sells/leases and delivers a minimum of 10 units per month.
  • Has thorough knowledge of all dealership products and services.
  • Understands the psychology of Internet customers and works with them accordingly to draw them into the dealership for proper vehicle demonstration and to close the transaction
  • Assists guests in selecting a vehicle by asking questions and listening carefully to their needs.
  • Checks emails frequently and responds to inquires immediately. Delivers messages intended for other departments promptly. Notifies customer that their messages have been forwarded to the appropriate person for prompt attention.
  • Handles all Internet sales inquires personally.
  • Coordinates Internet promotions.
  • Ensures that the Web site address and phone number is prominently displayed throughout the dealership, on business cards, flyers, pens and all dealership advertising.
  • Researches auto-buying services on the Internet and acts as a liaison with any services the dealership uses to promote its site or advertise.
  • Works with Webmaster to update the Web site frequently to attract new and repeat visitors.
  • Takes photos of dealership inventory for use on the dealership site.
  • Maintains an ongoing customer database to capture repeat business.
  • Exhibits high level of commitment to guest satisfaction.
  • Knows and understands the federal, state and local laws which govern retail automotive sales.
  • Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
  • Attends product and sales training courses as requested by sales manager.
  • Keeps abreast of new products, features, accessories, etc. and their benefits to guests.
  • Attends sales meetings.
  • Maintains a safe work environment.
  • Maintains a professional appearance.
  • Realize that the company's business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests.
  • Determine management, production and quality requirements by asking questions and listening.
  • Attend Sonic meetings as requested.
  • Maintain a follow-up system that encourages follow through with assigned project
  • Report to Sales Manager regarding objectives, planned activities, reviews and analyses.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  • Understand the terminology of the business and keep abreast of technology changes in the product.
  • Follow directions from a supervisor.
  • Understand and follow work rules and procedures.
  • Accept constructive criticism.
  • Interact well with others and be a positive influence on associate morale.
  • Must sign voluntarily the company's non-disclosure and confidentiality agreement and be able to be faithful to its provisions.
  • Must be willing and able to assign or offer to assign to the company any invention that you develop.


  • Chattanooga, Tennessee, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly motivated and results-driven BDC Internet Associate to join our team at BMW of Chattanooga. As a key member of our sales team, you will be responsible for responding to internet and phone inquiries, ensuring maximum profit potential on phone and internet sales, and providing exceptional customer service.Key...

  • Sales Representative

    2 weeks ago


    Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Salesperson to join our team at BMW of Chattanooga. As a Salesperson, you will be responsible for responding to internet inquiries, generating sales appointments, and providing exceptional customer service.Duties and Responsibilities:Respond to customer inquiries in a timely and professional...


  • Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Job SummaryThe Financial Operations Manager at BMW of Chattanooga is responsible for driving sales and revenue growth while ensuring the dealership meets its financial objectives. This role requires a strong understanding of finance and sales principles, as well as excellent communication and leadership skills.Key ResponsibilitiesDevelop and implement sales...


  • Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Job SummaryThe Financial Operations Manager at BMW of Chattanooga is responsible for driving sales and revenue growth while ensuring the dealership meets its financial objectives. This role requires a strong understanding of finance and sales principles, as well as excellent communication and leadership skills.Key ResponsibilitiesDevelop and implement sales...

  • Service Advisor

    3 weeks ago


    Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    {"Job Title": "Service Advisor", "Job Description": "Service Advisor RoleAbout the Role:We are seeking a skilled Service Advisor to join our team at BMW of Chattanooga. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Schedule service appointments and obtain customer...


  • Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Job SummaryThe Finance Manager at BMW of Chattanooga is responsible for ensuring the dealership meets its sales and financial objectives. This includes managing finance and insurance sales, analyzing sales data, and developing strategies to increase revenue.Key ResponsibilitiesDevelop and implement sales and financial plans to meet dealership...

  • eSales Agent

    6 days ago


    Chattanooga, Tennessee, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly motivated and results-driven eSales Agent to join our team at BMW of Chattanooga. As an eSales Agent, you will be responsible for responding to internet and phone inquiries, ensuring maximum profit potential on phone and internet sales, and delivering exceptional customer experiences.Key ResponsibilitiesRespond to internet...

  • Service Advisor

    2 weeks ago


    Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Job Title: Service AdvisorAbout the Role:We are seeking a highly skilled Service Advisor to join our team at BMW of Chattanooga. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.Key Responsibilities:Schedule service appointments and obtain customer and vehicle...

  • Sales Representative

    3 weeks ago


    Chattanooga, Tennessee, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at BMW of Chattanooga. As a Sales Representative, you will be responsible for generating sales appointments, conducting phone surveys, and providing exceptional customer service.Key ResponsibilitiesCustomer Engagement: Respond to internet inquiries with...

  • Sales Associate

    4 weeks ago


    Chattanooga, Tennessee, United States Sonic Automotive Full time

    Job OverviewAt BMW OF CHATTANOOGA, part of the Sonic Automotive family, we offer a supportive environment where you can thrive and advance your career. Our network of over 100 dealerships prioritizes your professional growth and success.Compensation: $50,000 - $90,000 annuallyKey Responsibilities:Address online inquiries with professionalism and...


  • Chattanooga, Tennessee, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly motivated and results-driven BDC Internet Sales Associate to join our team at Economy Honda, a Sonic Automotive dealership. As a key member of our sales team, you will be responsible for responding to internet and phone inquiries, ensuring maximum profit potential on phone and internet sales, and providing exceptional...


  • Chattanooga, Tennessee, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly motivated and results-driven BDC Internet Sales Associate to join our team at Economy Honda, a Sonic Automotive dealership. As a key member of our sales team, you will be responsible for responding to internet and phone inquiries, ensuring maximum profit potential on phone and internet sales, and providing exceptional...


  • Chattanooga, Tennessee, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly motivated and results-driven BDC Internet Sales Associate to join our team at Economy Honda, a Sonic Automotive dealership. As a key member of our sales team, you will be responsible for responding to internet and phone inquiries, ensuring maximum profit potential on phone and internet sales, and providing exceptional...


  • Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Exciting Career Opportunity in Automotive Sales Key Responsibilities: Professionally manage online customer inquiries with precision Promptly enter customer inquiry information into the CRM system Organize and schedule sales appointments effectively Conduct telephone surveys to collect valuable customer insights Efficiently utilize lead management...


  • Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Dynamic Role in the Sales Division Key Responsibilities: Manage online inquiries with professionalism and precision Enter customer inquiry information into the CRM system promptly Arrange sales meetings with potential clients Conduct telephone surveys to collect customer insights Effectively utilize lead management systems Generate reports and necessary...


  • Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Exciting Career Opportunity in Automotive Sales Key Responsibilities: Professionally manage online inquiries with precision Accurately enter customer inquiry information into the CRM system Organize and schedule sales meetings Conduct telephonic surveys to collect customer insights Efficiently utilize lead management systems Prepare necessary reports and...


  • Chattanooga, Tennessee, United States VW Audi of Chattanooga Full time

    Job Title: BDC Sales AgentAt VW Audi of Chattanooga, we are seeking a highly motivated and results-driven BDC Sales Agent to join our team. As a BDC Sales Agent, you will play a critical role in driving sales and revenue growth by responding to internet leads, building relationships with customers, and delivering exceptional customer service.Key...


  • Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Job Title: Automotive TechnicianAbout the Role:We are seeking a skilled Automotive Technician to join our team at BMW of Chattanooga. As a key member of our service department, you will be responsible for performing vehicle repair and maintenance work to the highest standards.Key Responsibilities:Perform vehicle repairs and maintenance work as assigned,...


  • Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Technician to join our team at BMW of Chattanooga. As a key member of our service department, you will be responsible for performing vehicle repairs and maintenance work to the highest standards of quality and customer satisfaction.Key ResponsibilitiesVehicle Repair and...


  • Chattanooga, Tennessee, United States BMW of Chattanooga Full time

    Job SummaryWe are seeking a highly motivated and results-driven Salesperson to join our team at BMW of Chattanooga. As a Salesperson, you will be responsible for responding to customer inquiries, generating sales appointments, and providing exceptional customer service.Duties and Responsibilities:Respond to customer inquiries in a timely and professional...