Director of Human Resources

2 days ago

Kalamazoo, Michigan, United States CSM Group Full time
About CSM Group

CSM Group is a nationally ranked, safety-focused, and talent-driven organization dedicated to delivering project management services through tailored delivery models. Our strength lies in our ability to match a delivery model to specific project needs, making the construction process feel seamless.

Job Summary

We are seeking a highly skilled Director of People Operations to join our team. As a key member of our leadership team, you will be responsible for providing strategic, operational, and communications support for People Operations' initiatives, aligned with organization growth and corporate objectives.

Key Responsibilities
  • Lead department projects and initiatives across US business units in partnership with business leaders, CPO, and other People Operations' SMEs.
  • Proactively analyze People Ops' processes to identify, recommend, and implement opportunities for improvement in collaboration with other department SMEs and CPO.
  • Manage and resolve complex employee relations issues; conduct effective, thorough, and objective investigations.
  • Provide day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions).
  • Support CPO with development and implementation of annual department goals, projects, and measurements.
  • Manage departmental budget.
  • Establish and supervise the maintenance of all people-related records and reports.
  • Represent the organization at networking conferences and professional events.
Requirements
  • Bachelor's Degree.
  • Ten or more years of progressive Human Resources experience that includes business partner (HRBP), generalist, or Director-level experience.
  • SHRM-CP or PHR certification required; SHRM-SCP preferred.
  • Broad knowledge of People Operations functions.
  • Strategic mindset and ability to effectively lead the implementation of initiatives across functional national teams through periods of sustained business growth and organizational change.
  • Demonstrated results delivering to the business and impacting organizational success.
  • A servant leadership mentality.
  • Excellent communication skills and the ability to professionally influence and challenge leadership and department colleagues.
  • Detail-oriented and organized, with the ability to manage and prioritize business activities while directing national teams in a high-growth environment.
  • Develops, revises, and implements People Operations' policies and procedures and conducts periodic audits to ensure compliance.
  • Manages HCM system.
  • Supports departmental requests and needs.
  • Strong proficiency in Microsoft Office suite.
Benefits
  • CSM Group offers competitive wages and benefits, including:
  • Medical, Dental & Vision Insurance.
  • Unlimited PTO & Paid US Holidays.
  • Company 401(k) Matching Contributions.
  • Flexible Spending Accounts (FSA).
  • Employee Assistance Program (EAP).
  • Parental Leave Policy.
  • Short and Long-Term Disability Insurance.
  • Term Life and AD&D Insurance.

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