Retail Sales Specialist

2 weeks ago


Mandeville, Louisiana, United States Stretch Zone - 1058 Full time
Position Overview

Benefits:

  • Attractive compensation package
  • Flexible working hours
  • Career advancement opportunities
  • Comprehensive training programs
  • Performance-based bonuses

Compensation Details:
Up to $20 per hour plus bonuses and commissions.


Role Summary:
As a Sales Associate, you will represent Stretch Zone, playing a crucial role in assisting members and guests while fostering relationships that enhance member growth and retention. Your primary focus will be on driving membership sales within the studio.


Fostering a Positive Sales Environment:
Your responsibilities will include upholding and promoting the positive sales culture at Stretch Zone. We are passionate about our exceptional product and its benefits, and it is our duty to share this with the community. Creating a positive sales environment goes beyond mere transactions; it involves a holistic approach to business where everyone contributes to the culture, which is essential for the success of each location.


Our Mission at Stretch Zone:
We aim to create a welcoming pathway to membership for all guests by delivering an outstanding experience to everyone who visits. This approach allows us to transform lives through practitioner-assisted stretching, and your role is vital in this mission.


Key Responsibilities:

  • Drive Membership Sales: Engage with every guest to convert them into members.
  • Deliver Exceptional Customer Service: Greet all visitors warmly, manage appointment scheduling, handle phone inquiries, and address member concerns.
  • Enhance Member Retention: Follow operational guidelines, provide excellent service, and maintain consistent follow-ups.
  • Promote Practitioner-Assisted Stretching: Achieve sales targets, encourage additional sessions, and continuously improve your sales techniques.
  • Support Stretch Zone Culture: Collaborate with team goals and cultivate positive relationships with members and colleagues.

Success Metrics in This Role:

  • Mission-Driven: Your goal is to help as many individuals as possible through our method of practitioner-assisted stretching.
  • Sales Leadership: Ability to connect with guests and convert them into members after their initial session. Previous sales experience is advantageous.
  • Competitive Spirit: A strong desire to succeed, with a focus on achieving goals and continuous improvement.
  • Organizational Skills: Exceptional time management and multitasking abilities are essential.
  • Goal-Oriented: Maintain focus on daily objectives while keeping the bigger picture in mind.
  • Analytical Skills: Proficient in tracking studio performance and understanding key performance indicators. A bachelor's degree is a plus.
  • Customer Service Expertise: Ability to connect with individuals and make them feel valued and supported, with prior customer service experience preferred.
  • Team Collaboration: Work effectively in a competitive, dynamic, and enjoyable environment.

At Stretch Zone, our culture is the foundation of our operations and what sets us apart. We believe this unique approach contributes significantly to our success.


We look forward to hearing from candidates who possess the skills, experience, and passion to excel in this role.



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