Customer Engagement and Sales Representative

1 week ago


Mandeville, Louisiana, United States Stretch Zone - 1058 Full time
Job Overview

Benefits:

  • Attractive salary package
  • Flexible working hours
  • Career advancement opportunities
  • Comprehensive training and development
  • Performance-based bonuses

Compensation Details:
Up to $20 per hour plus bonuses and commissions.

Position Summary:

As a Reception and Sales Specialist, you will represent Stretch Zone, playing a crucial role in assisting members and guests. Your primary responsibility will be to foster relationships that promote member growth and retention. The Sales Specialist is accountable for the effective management and financial performance of the studio. This role involves delivering exceptional customer service, ensuring customer satisfaction, and achieving revenue targets.

Our Mission at Stretch Zone:

At every Stretch Zone location, we aim to provide an extraordinary experience for every guest and member. We strive to expand our member base daily, enabling us to transform lives through practitioner-assisted stretching.

Your Role in Achieving This:

Deliver outstanding customer service by warmly welcoming everyone, managing appointment scheduling, answering inquiries, and addressing member concerns.

Enhance member retention through adherence to operational guidelines, exceptional customer service, and consistent follow-ups.

Promote the benefits of practitioner-assisted stretching by meeting sales targets, encouraging additional sessions, and continuously improving your sales techniques.

Uphold the culture of Stretch Zone by supporting team objectives and fostering positive, professional relationships with both members and colleagues.

What Success Looks Like in This Position:

Our overarching goal at Stretch Zone is to assist as many individuals as possible through our method of practitioner-assisted stretching. Your contribution to this mission involves converting guests into members, retaining existing members, and driving sales.

Sales leaders who can effectively engage with guests and convert them into members after their initial session are highly valued. Previous sales experience is advantageous.

Driven and competitive individuals who aspire to succeed will find this role rewarding. Success entails achieving goals and continuously striving for improvement.

Organizational skills are essential; we seek candidates with exceptional time management and multitasking abilities.

Goal-oriented individuals who can maintain focus on daily objectives are ideal for this role.

Analytical and savvy candidates who can monitor studio performance and understand key performance indicators will excel. A bachelor's degree is a plus.

Customer service experts who can connect with everyone and make them feel valued are essential. Previous customer service experience is required.

Team players who thrive in a competitive, enjoyable, and fast-paced environment will fit well within our culture.

At Stretch Zone, our culture is the foundation of our success, and we are committed to being distinct from the competition.

We welcome applicants with the skills, experience, and passion to excel in this role.

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