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Retail Operations Supervisor
2 months ago
About the Role:
We are seeking a highly skilled and motivated Retail Operations Supervisor to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of products, while providing an exceptional customer experience.
Key Responsibilities:
- Execute receiving and merchandising standards to ensure timely and accurate processing of merchandise.
- Train and mentor Associates on merchandising and processing principles to enhance their skills and knowledge.
- Communicate effectively with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
- Monitor productivity of the team and provide coaching and feedback as needed.
- Organize and rotate back stock for easy replenishment and maintain a clean and organized store environment.
- Ensure compliance with labor laws, policies, and procedures, and promote a culture of honesty and integrity.
- Participate in store shrink reduction goals and programs, and promote safety awareness and a safe work environment.
Requirements:
- 1 year retail experience and 6 months of leadership experience.
- Superior communication and organizational skills with attention to detail.
- Ability to work a flexible schedule, including nights and weekends.
- Capable of multi-tasking and responding to changes in direction or unexpected situations.
- Team player with excellent customer service skills.
What We Offer:
- A competitive hourly rate of $13.00 to $13.50 per hour.
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for career growth and professional development.
- A fun and dynamic work environment with a team of dedicated and passionate individuals.