Client Support Specialist

2 days ago


Fort Worth, Texas, United States First Horizon Full time
Job Summary

We are seeking a highly skilled Client Specialist to join our team at First Horizon. As a Client Specialist, you will play a critical role in supporting our clients and sales staff by performing daily clerical functions to maintain the office and document processing.

Key Responsibilities
  • Provide Commercial Lending Support to Commercial Relationship Managers
  • Review and Fund Loans
  • Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues
  • Identify clients' operational needs and bank products/services to meet these needs and establish proficiency
  • Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services
  • Authorize payment and fees of commercial client overdrafts
  • Approve and process commercial client's withdrawals on lines of credit
  • Communicate with clients, attorney's, insurance companies, title companies, and various other professionals
  • Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC
  • Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
  • Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents
Requirements
  1. High school diploma or GED and 3-5 years of experience or equivalent combination of education and experience
  2. Proficiency with MS Office Suite

Note: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

About Us

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights
  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match

Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



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